How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Essential Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/essential-insurance | Feefo

Displaying all 3,916 reviews

Trusted Customer

9 months ago

Date of purchase: 02/09/2024

Very sympathetic and helpful , found me the best life insurance catered fo

Sympathetic, answered all my questions with knowledge, found the best insurance for my circumstances .,The agent was polite and patient.

Kay

Essential Insurance

9 months ago

This is great feedback, thank you for sharing your Essential Insurance experience and for rating our service so highly - I am delighted we could help you.

See full customer review

Trusted Customer

9 months ago

Date of purchase: 28/08/2024

Very good

Excellent service by Jade , helpful, patient, good listening skills , polite 😀.

Kay

Essential Insurance

9 months ago

💚😁 love this, thank you for choosing Essential Insurance and for the 🌟🌟🌟🌟🌟rating!

See full customer review

Allison McDonald

Paisley

9 months ago

Date of purchase: 23/08/2024

What Allison McDonald said about Essential Insurance:

Policy Review

Excellent customer service from Thato. Was knowledgeable and guided me through the process so it was simple and quick to choose the new product.

Kay

Essential Insurance

9 months ago

I am delighted to hear we served you well and thank you for placing your trust once more in Essential Insurance. Thank you very much!

See full customer review

Trevor Dandilly

HULL

9 months ago

Date of purchase: 28/08/2024

What Trevor Dandilly said about Essential Insurance:

Great service from Maria

Very good service from Maria all information given and understood was a real pleasure

Kay

Essential Insurance

9 months ago

So very grateful for your custom and delighted we could help you, thank you.

See full customer review

Jill Dawson

Stockton on tees

9 months ago

Date of purchase: 30/08/2024

What Jill Dawson said about Essential Insurance:

Very well explained to us, James Brown was excellent, kept us up to date with everything, first class

Kay

Essential Insurance

9 months ago

We love it when our customers say we are 'first class', we are grateful for your feedback and thank you for choosing Essential Insurance 🥇

See full customer review

Trusted Customer

9 months ago

Date of purchase: 28/08/2024

Fantastic world highly recommend. When you're confused and don't know wha .

Brilliant so so helpful. I spoke to a lovely lady who couldn't do enough for me. She took her time didn't make me feel that I had to rush. This lovely lady helped me to her full abilitie and found...

Read all

Kay

Essential Insurance

9 months ago

This is a fantastic review of our service and I am delighted we could help you. Thank you very much for taking the time to leave your feedback, share your Essential Insurance experience and for the 5-star rating.

See full customer review

Helen Baxter

9 months ago

Date of purchase: 02/09/2024

Kay

Essential Insurance

9 months ago

Thank you very much for the 5-star rating, I am delighted we could help you.

See full customer review

Trusted Customer

9 months ago

Date of purchase: 14/08/2024

Excellent service

Kay

Essential Insurance

9 months ago

THANKS 😁 so pleased we could help and thank you for choosing Essential Insurance.

See full customer review

Clement Oni

Walsall

10 months ago

Date of purchase: 14/08/2024

What Clement Oni said about Essential Insurance:

Great one

Fantastic service

Kay

Essential Insurance

9 months ago

💯very happy with this review, thank you, I am delighted we could help you.

See full customer review

Trusted Customer

10 months ago

Date of purchase: 21/08/2024

Great customer service

Really easy .very effective and got the cover I wanted

Kay

Essential Insurance

9 months ago

Delighted with your feedback and the 5-star rating, thank you so much.

See full customer review

Not received a review invite?

About Essential Insurance

Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.

Read all

0800 612 8005

3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom