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Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

138

21

2

0

3

164

ratings over the past year

Displaying all 3,916 reviews
ML
Matthew Lee
7 months ago
Date of purchase: 28/10/2024
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Kay
Essential Insurance
6 months ago
Thank you for the 5-star rating and for choosing Essential Insurance.
HM
Hina Mistry
Bolton
7 months ago
Date of purchase: 25/10/2024
What Hina Mistry said about Essential Insurance:
Brilliant company
Brilliant really friendly explain everything and I had so many questions to ask as well thank you!
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Kay
Essential Insurance
6 months ago
Thank you so much, we're delighted we could help and thrilled you found us to be brilliant!
KB
Keith Bycroft
York
7 months ago
Date of purchase: 17/10/2024
What Keith Bycroft said about Essential Insurance:
Life insurance
Very informative clearly explained to suit my needs, not pushy gave me a few different options,would recommend giving them a call
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Kay
Essential Insurance
6 months ago
Thank you for recommending our services to other people, I am delighted we could help you and thank you for choosing Essential Insurance.
RJ
Ryan Jakes
PL112BU
8 months ago
Date of purchase: 16/10/2024
What Ryan Jakes said about Essential Insurance:
Utterly useless
Very disappointed so far promise the world but deliver very little stay well clear these idiots
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Kay
Essential Insurance
6 months ago
Was our customer care team able to assist you further?
Trusted Customer
8 months ago
Date of purchase: 15/10/2024
All as promised
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Kay
Essential Insurance
6 months ago
Excellent to read, thank you so much for the feedback - and for the 5-star review.
CB
Catherine Bland
Harpenden
8 months ago
Date of purchase: 08/10/2024
What Catherine Bland said about Essential Insurance:
Great service and nice people
Great service, always prompt and timely. Didn't feel pushed. William Smithson dealt with my enquiries very effectively and is polite and personable. I changed my mind to go with one provider instead...

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Kay
Essential Insurance
6 months ago
This is a lovely review and I am delighted we could help you, thank you for choosing Essential Insurance.
Trusted Customer
8 months ago
Date of purchase: 14/10/2024
Great service
Very professional. Did not harass me at any time so I was able to make my decision at my own pace. They called when they said they would and if I called or emailed them, they responded in a timely...

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Kay
Essential Insurance
6 months ago
Thank you very much for sharing your Essential Insurance experience, I am delighted we could help you and thank you for choosing us.
EI
Emmanuel Ita
London
8 months ago
Date of purchase: 24/09/2024
What Emmanuel Ita said about Essential Insurance:
N/A
The service was good
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Kay
Essential Insurance
6 months ago
Thank you very much for rating our service so highly.
KP
Kelston Price
8 months ago
Date of purchase: 30/09/2024
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Kay
Essential Insurance
8 months ago
Thank you for the 5-star rating, I am delighted we could help you.
Trusted Customer
9 months ago
Date of purchase: 11/09/2024
Good service, nice staff and a quick response
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Kay
Essential Insurance
8 months ago
Thank you for choosing Essential Insurance and for taking the time to share your experience with others, I am delighted we could help you.
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
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3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
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About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.