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Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

136

23

2

0

3

164

ratings over the past year

Displaying all 3,921 reviews
Trusted Customer
1 year ago
Date of purchase: 07/09/2023
Not all info passed on.howrver Essential Insurance rectified this!
Very pleasant, friendly, professional, however, did not include information that I gave when passing onto the insurance provider. I am subsequently waiting to see if they are going to accept me or...

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Kay
Essential Insurance
1 year ago
Thank you very much for your feedback, and for rating our service so highly. I am delighted we could help you and we were able to rectify the initial problem you encountered. Thank you very much for choosing Essential Insurance.
Trusted Customer
1 year ago
Date of purchase: 26/10/2023
Essential insurance took the time to listen! To my needs, and gave me the right policy to suit my life insurance.
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Kay
Essential Insurance
1 year ago
I am delighted we could help you and thank you very much for choosing Essential Insurance.
Trusted Customer
1 year ago
Date of purchase: 30/10/2023
Good job. Thank you
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Kay
Essential Insurance
1 year ago
Thank you for the 5-star rating and for choosing Essential Insurance to help you.
Trusted Customer
1 year ago
Date of purchase: 30/10/2023
I was very pleased with the service
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Kay
Essential Insurance
1 year ago
I am delighted we could help you and thank you very much for your feedback and 5-star rating.
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Polite and very patient and very informative Thank you
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Kay
Essential Insurance
1 year ago
I am delighted we could help and thank you for choosing Essential Insurance.
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Great
Fast to respond and engaging. Timely follow up calls and overall great service.
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Kay
Essential Insurance
1 year ago
I am really pleased we could help you and we appreciate you sharing your experience with others.
EO
Emmanuel Otemu
1 year ago
Date of purchase: 30/10/2023
What Emmanuel Otemu said about Essential Insurance:
Excellent services
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Kay
Essential Insurance
1 year ago
Many thanks for your feedback and for choosing Essential Insurance to help you.
Trusted Customer
1 year ago
Date of purchase: 30/10/2023
Concise, professional service
Concise, professional service
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Kay
Essential Insurance
1 year ago
I am delighted we could help you and thank you for choosing Essential Insurance.
BM
Brendan Mclarnon
1 year ago
Date of purchase: 25/10/2023
What Brendan Mclarnon said about Essential Insurance:
Helpful & friendly
Very helpful and friendly
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Kay
Essential Insurance
1 year ago
I am really pleased we could help you and thank you for the 5-star rating.
Trusted Customer
1 year ago
Date of purchase: 30/10/2023
Perfect,l felt no pressure and the man who helped me with my claim was grea
Perfect ,and I didn’t feel any pressure whatsoever,most of all I got the correct policy for me.
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Kay
Essential Insurance
1 year ago
Thank you very much for the 5-star rating I am delighted we could help you.
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
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3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
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About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.