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ESE Direct Reviews

https://www.esedirect.co.uk/
Rated
Exceptional

The Experts in Products for Business

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

174

29

4

4

5

216

ratings over the past year

Displaying all 3,482 reviews
FT
Frank Thompson
7 years ago
Date of purchase: 04/10/2017
What Frank Thompson said about ESE Direct:
Yeah great service especially with the telephone order although the lady did sound a little robotic shall we say.... could have chilled out a touch maybe?!?!? When the trolley arrived I had to alter...

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Trusted Customer
7 years ago
Date of purchase: 30/09/2017
All good - product, delivery, service
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RW
Roy Warton
7 years ago
Date of purchase: 29/09/2017
What Roy Warton said about ESE Direct:
Very friendly, fast,professional and helpful
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Trusted Customer
7 years ago
Date of purchase: 21/09/2017
Supply service could be better
Originally the ballast was out of stock for a few weeks when I placed the order, then it was no longer available. I was phoned and offered a replacement (a more expensive bin!), but when I asked...

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Ryan - Customer Care
ESE Direct
7 years ago
Hello . Thank you for taking the time to leave your feedback. We have been speaking with the supplier about making this information available sooner to avoid any disappointment to our customers. We have also looked at our procedures here in order to make them more efficient in the future.
Kind Regards
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Trusted Customer
7 years ago
Date of purchase: 22/09/2017
Delivered promptly and price was excellent
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Trusted Customer
7 years ago
Date of purchase: 03/10/2017
Easy. Purchase and on time delivery.
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EG
Edward George
7 years ago
Date of purchase: 13/09/2017
What Edward George said about ESE Direct:
I was advised of delivery but it did not take place on the advised dates. Goods arrived a couple of days late.
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Michelle - Customer Care Supervisor
ESE Direct
7 years ago
Hi Edward


Thank you for your valued feedback.


Following our telephone conversation just a moment ago, I am pleased that your order has arrived and that everything is ok. Once again, we do sincerely apologise for the delayed delivery you experienced - this was due to manufacturing running over their anticipated lead time. This is being addressed with the production team.


Thank you


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DT
David Truscott
7 years ago
Date of purchase: 28/09/2017
What David Truscott said about ESE Direct:
Very Good Service , And a good price.
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NH
Neil Haughton
7 years ago
Date of purchase: 28/09/2017
What Neil Haughton said about ESE Direct:
Easy to purchase from.
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Trusted Customer
7 years ago
Date of purchase: 25/09/2017
Nice product, excellent fast delivery
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About ESE Direct
Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.
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0808 163 3811
Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom
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About ESE Direct
Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.