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Erna Low Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ernalow | Feefo

Displaying all 473 reviews

Mr Sixsmith

Pralogna du Vanoise

6 years ago

Date of purchase: 10/01/2019

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What Mr Sixsmith said about Erna Low:

Excellent

Excellent customer service ! and a big thank you for another great ski holiday from The First Class Team at Erna Low

Jane

Erna Low

6 years ago

We are delighted you had a great time and thanks for your lovely comments.

Mr Sixsmith

6 years ago

Thank you Jane, we are at one of your excellent resorts for 5 weeks cycling in Provence, Perfect ! Paul

Product reviews

Trusted Customer

6 years ago

Date of purchase: 08/04/2019

excellent holiday

friendly staff online & on phone; docs & admin good: friendly family hotel with excellent haute cuisine. Will go again in 2020. But flight costs not competitive - cheaper to do myself.

Jane

Erna Low

6 years ago

Thank you for your kind words. We offer to book flights as a service to our clients and we are just as happy for you to book them yourself if you find a good price.

Product reviews

Mrs Dobell

6 years ago

Date of purchase: 05/04/2019

What Mrs Dobell said about Erna Low:

Erna Low - excellent ski travel service

We always like organising our family ski holidays through Erna Low, and strongly recommend them. The service they provide is understanding, patient and informative. All the staff are warm, friendly...

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Jane

Erna Low

6 years ago

Thank you for your kind and lovely comments and thank you for your loyalty over the years!

Product reviews

Mr Hoban

6 years ago

Date of purchase: 17/02/2019

What Mr Hoban said about Erna Low:

Always a very reliable service-will certainly use them again

Jane

Erna Low

6 years ago

Thank you for booking with us and for your kind comments.

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Mr Bower-Brown

6 years ago

Date of purchase: 07/02/2019

What Mr Bower-Brown said about Erna Low:

Took a long time to get our names right for API. but otherwise very efficient and friendly.

Product reviews

Mr Duncombe

6 years ago

Date of purchase: 05/04/2019

What Mr Duncombe said about Erna Low:

Brilliant service from start to finish!

Jane

Erna Low

6 years ago

Thank you for your kind comments.

Product reviews

Mrs Noble

6 years ago

Date of purchase: 16/02/2019

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Easy to get to the slopes. Apartments of good clean standard.

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What Mrs Noble said about Erna Low:

Easy to get to the slopes. Apartments of good clean standard.

The apartment was of a very good standard, close to the slopes and the staff were very helpful. We had an awful hour and a half check in time last year at a different location and a different...

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Jane

Erna Low

6 years ago

We are delighted your experience was easier this year - thank you for your kind comments.

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Trusted Customer

6 years ago

Date of purchase: 30/03/2019

Excellent service and accurate description

Jane

Erna Low

6 years ago

Thank you for your feedback!

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Trusted Customer

6 years ago

Date of purchase: 15/02/2019

Always use Erna Low

Have used Erna Low for the last six ski holidays and never had any problems with their service. Love the Flexi- plus and have stayed at Mendi Alde for our last two trips. Very nice accommodation,...

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Jane

Erna Low

6 years ago

Thank you so much for your kind comments - and thank you for your loyalty, we really appreciate it.

Product reviews

Mrs Davies

6 years ago

Date of purchase: 25/01/2019

What Mrs Davies said about Erna Low:

We needed to have an extra night's accommodation on Friday 25 January and Erna Low managed to sort this out for us.

Jane

Erna Low

6 years ago

We were pleased to be able to help.

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About Erna Low

Erna Low, the ski specialist to the French Alps Established in 1932, as the longest running UK ski company we offer our clients the highest standard of service from our helpful and knowledgeable team of ski specialists. Flexible travel options and a huge range of accommodation, combined with our team's personal experience will make booking your holiday easy and enjoyable.

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020 7584 2841

9 Reece Mews, London, Greater London, SW7 3HE, United Kingdom

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Erna Low Reviews

Les Hauts de la Vanoise, Pralognan La VanoiseMore reviews of this product (1)View product websiteSmall but perfect resort, great sking, piste and No queing. Chocolate Box village and every one we met very welcoming.

Hotel Le Petit Dru, MorzineMore reviews of this product (2)View product websitefriendly family hotel with excellent haute cuisine. disappointing to be told on day 4 that menu choice would be restricted during "the last week". In fact smaller portions suited me better & the...Read all

Le Cristal de Jade, ChamonixMore reviews of this product (1)View product websiteBeautiful spacious apartment. Great facilities. Kind and helpful reception staff.

Hotel Les Balcons-Village, Belle PlagneMore reviews of this product (1)View product websiteFriendly staff-good choice of evening meal, very good breakfast

Hotel Le Kashmir, Val ThorensMore reviews of this product (1)View product websiteGreat location. And lovely apartment. The only problem is there is no loo that is not in a bedroom. So as the fifth person in the (lovely) little loft, I had to leave the apartment for an early...Read all

Residence Cheval Blanc, Val ThorensMore reviews of this product (4)View product websiteGreat value, door to door skiing.

Les Valmonts de Val Cenis, Val CenisMore reviews of this product (2)View product websiteFriendly helpful staff. Apartment clean, spacious, with actual wardrobe space for all your clothes that most places don't have, and a cupboard by the door for shoes, again a novelty for us and we...Read all

Residence Edenarc, Arc 1800More reviews of this product (7)View product websiteGreat location with good value bar and brasserie on site

Residence Mendi Alde, La ClusazMore reviews of this product (3)View product websiteGreat accommodation in good location and spa is wonderful

Residence Front de Neige, Plagne Soleil/VillagesMore reviews of this product (2)View product websiteLast year for some reason we were put into a 2 room apartment although we had only booked a studio which was very nice! This year we paid rather a lot of money for the a 2 room apartment.

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