How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electric Radiators Direct Reviews

Displaying all 2,913 reviews

Richard Bennett

Feefo Verified

3 years ago

What Richard Bennett said about Electric Radiators Direct:

A TOTAL DISASTER

The service was terrible. We chose a delivery date. The heater didn’t arrive. Following endless phone calls, & emails, it transpired that the package was lost in the couriers warehouse. A 2 weeks...

Addie

Electric Radiators Direct

3 years ago

Thank you for taking the time to leave us some feedback Richard. We are extremely sorry that you have had some issues with your purchase. We use third party couriers and although we ship orders on a next day delivery, this isn't guaranteed. We are disappointed that we were not able to send you out like for like replacement units due to stock availability. We do state that refunds can take up to 20 working days to reach your account which is in line with with the terms and conditions of the banking institution. Our team have confirmed your refund was processed yesterday. Once again, we are extremely sorry that we have left you disappointed with our service level. We take pride in our customer support and we will investigate this internally to see if there was anything we could have done better to further improve our service or that of the 3rd party delivery services we use.

Product reviews

Date of purchase: 23/02/2023

Chris Massen

Feefo Verified

3 years ago

What Chris Massen said about Electric Radiators Direct:

Great Service

Very happy with service provided. Easy to deal with and delivered on time.

Date of purchase: 25/02/2023

Peter Greenwood

Feefo Verified

3 years ago

What Peter Greenwood said about Electric Radiators Direct:

First choice for Electric Radiators

Easy to use Website, great product and fast delivery.

Product reviews

Date of purchase: 05/02/2023

Chris Hassall

Feefo Verified

3 years ago

What Chris Hassall said about Electric Radiators Direct:

Excellent and friendly customer care

I had a slight problem with my radiator on it’s arrival. I contacted customer care , who dealt with the problem effectively and friendly.

Product reviews

Date of purchase: 05/02/2023

Trusted Customer

Feefo Verified

3 years ago

Quality product

Date of purchase: 05/02/2023

Trusted Customer

Feefo Verified

3 years ago

Great radiator!

An excellent very modern, efficient radiator. Doesn’t need any installation . Looks nice in any room.

Product reviews

Date of purchase: 05/02/2023

Anthony Rossi

Feefo Verified

3 years ago

What Anthony Rossi said about Electric Radiators Direct:

Really quick efficient service very helpful also website clear and easy to use.

Product reviews

Date of purchase: 05/02/2023

Carol Oliver

Feefo Verified

3 years ago

What Carol Oliver said about Electric Radiators Direct:

Great product and great and fast service

The radiator was despatched and delivered very quickly and arrived in good condition. The courier even brought it into my conservatory for me as I have a broken wrist just now. I've bought the...

Product reviews

Date of purchase: 05/02/2023

Martin Gledhill

Feefo Verified

3 years ago

What Martin Gledhill said about Electric Radiators Direct:

Nicely designed, clearly explained, swiftly delivered.

Extremely good

Product reviews

Date of purchase: 05/02/2023

Trusted Customer

Feefo Verified

3 years ago

Uploaded media

View all media (1)

Excellent purchase

Easy to chose online. Delivery was great received text and email with time slots.

Product reviews

Date of purchase: 28/01/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Electric Radiators Direct Reviews

Ecostrad iQ Ceramic WiFi Controlled Electric Radiator - 2000wMore reviews of this productView product websiteEasy to use Website, great product and fast delivery

Ecostrad Fina-E iQ WiFi Electric Towel Rail - Anthracite 200w (400 x 700mm)More reviews of this productView product websiteIf fits perfectly in my bathroom and looks smart.The element is controlled by using Wi-Fi to control the temperature and off/on sequence.

Ecostrad iQ Ceramic WiFi Controlled Electric Radiator - 2000wMore reviews of this productView product websiteAn excellent , modern and very efficient product.

Haverland Wi7 SmartWave Self-Learning Electric Radiator - 1100WMore reviews of this productView product websiteVery good product easy to install and use.

Haverland Inerzia TTi RC8 Dry Stone Electric Radiator - 1000wMore reviews of this productView product websiteThe Inerzia is an excellent radiator. It acts almost like a storage radiator it keeps warm for that long!

Ecostrad iQ Ceramic WiFi Controlled Electric Radiator - 1800wMore reviews of this productView product websiteGreat design and easy too use

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?