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Electric Radiators Direct Reviews

Trusted Customer

9 years ago

Good product, albeit a little difficult to program

Goods arrived on time.

Electric Radiators Direct

9 years ago

Thank you very much for your order and feedback! Please contact us on 0330 300 4444 if we can be of further assistance.

Kind regards,

Katie Dewar

Customer Service Manager

Trusted Customer

9 years ago

After my review I did get feedback which dispels criticism of the programming. My question now is why is the information that you can go back not clearly stated in the instructions. It is nice to know that somebody actually reads these reviews. A huge gold star!!!

Product reviews

Electric Radiators Direct

9 years ago

I am very glad to hear that you found our YouTube guide helpful! With regards to the programming, if you make a mistake on any day, once getting to the end of the week, reenter the programming screen and press the - button until you reach the day you require reprogramming! This way you don't have to re-programme the whole sequence.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 05/11/2016

0

TC

Trusted Customer

Northants

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Next day delivery very competitive price good prduct

Great price fast delivery very happy with product

Electric Radiators Direct

9 years ago

Many thanks for your order and for taking the time to leave your comments. We're very pleased to hear that you're happy with your purchase and it is working as you had hoped.

Please let us know if we can be of any further assistance.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/11/2016

0

TC

Trusted Customer

Chichester West Sussex

9 years ago

What Trusted Customer said about Electric Radiators Direct:

I was very impressed with customer service and very prompt delivery service. I bought this for my son's bedroom and he is delighted with it. I would highly recommend you to friends and family.

Electric Radiators Direct

9 years ago

We are over the moon to hear that you are happy with your purchase and to read your kind words.

Please don't hesitate to contact us directly if you have any questions or queries at all down the line.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 08/11/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

no

a relief to have a direct human voice answer us on the telephone without meandering through a programme of what one can and can;'t get; and when something went wrong, a prompt replacement with clear...

Electric Radiators Direct

9 years ago

Sorry to have heard you encountered an issue but we do aim to make the process as friendly as possible, robots just cant replace people! Glad you are now getting full use from the radiator.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 07/11/2016

0

Trusted Customer

9 years ago

Brilliant

Fab Service very helpful. Rad's look really smart.

Electric Radiators Direct

9 years ago

We're very pleased to hear that you're happy with your purchase. Please don't hesitate to call us if you require any further help down the line!

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 04/11/2016

0

TC

Trusted Customer

Whitehaven

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

Good service delivery arrived on time

Electric Radiators Direct

9 years ago

Pleased you found the process quick and painless.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 08/11/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

fast and efficient service

Electric Radiators Direct

9 years ago

Thank you for your purchase and for taking the time to leave your feedback.

Please don't hesitate to call us if we can be of any further assistance at all in the future.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 06/11/2016

0

TC

Trusted Customer

Warrington

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

Excellent service

Electric Radiators Direct

9 years ago

That is what we do best, please get in touch if there's anything else we can do.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 05/11/2016

0

Trusted Customer

9 years ago

Just right

We found the staff friendly and helpful -The company immediately replaced a radiator damaged in transit.We will be using them again.

Electric Radiators Direct

9 years ago

Thank you very much for your order and your review! We are delighted to hear you are happy with your purchase and that the issue was resolved quickly for you.

Please don't hesitate to contact us on 0330 300 4444 if we can help at all in the future.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/11/2016

0

TC

Trusted Customer

Alton

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great Value

Easy to order on website and fast delivery. Programming the heater is a bit complex and long winded

Electric Radiators Direct

9 years ago

Thank you for your purchase and for leaving your review.

We are always on hand to assist over the phone so please pop us a call on 0330 300 4444 and we will be more than happy to help!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/11/2016

0

Electric Radiators Direct Reviews

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