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Electric Radiators Direct Reviews

TC

Trusted Customer

Carmarthen

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Top drawer

1st class product, delivery and after-sales service

Electric Radiators Direct

9 years ago

This is just what we like to hear! Thanks for the great comments.

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 09/11/2016

0

TC

Trusted Customer

bracknell

9 years ago

What Trusted Customer said about Electric Radiators Direct:

fantastic !!

Great service , great product what more can i say !!

Electric Radiators Direct

9 years ago

What more indeed! Great to get such lovely feedback from happy customers.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 03/11/2016

0

Trusted Customer

9 years ago

Efficient

Efficient with prompt delivery

Electric Radiators Direct

9 years ago

Thank you very much for ordering with us! We are glad to hear your order arrived speedily!

Kind regards

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 17/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

good product. speedy service

good product. speedy service.no

Electric Radiators Direct

9 years ago

Thank you very much for your order and feedback! Please contact us if we can help any further down the line.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/11/2016

0

TC

Trusted Customer

Bristol

9 years ago

What Trusted Customer said about Electric Radiators Direct:

I found that the programming was not very intuitive. However when I phoned-...

I found that the programming was not very intuitive. However when I phoned-up for help, the advice I was given was excellent.

Electric Radiators Direct

9 years ago

Thank you for your purchase and review. I am very happy to hear the team were glad to assist over the phone in order to get your radiator set up. Please don't hesitate to call again if you need any assistance.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 15/10/2016

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

first rate product and rapid turnaround.

Electric Radiators Direct

9 years ago

Thank you very much! We always aim to deliver excellent service for all our customers and are delighted to hear you are happy with your purchase!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 05/11/2016

0

Trusted Customer

9 years ago

Rctt radiator

Chose this radiator to heat the landing of a terrace house and it has done so. Tried first on manual, then today have tried to programme. This proved more difficult and I am waiting to see if it...

Electric Radiators Direct

9 years ago

Thank you for your purchase and for taking the time to review the RCTT product. We're delighted to hear it is performing as you required for your landing area.

If you need any help with the usage of the unit, including the programming, please don't hesitate to call us directly and speak with one of our advisers.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 07/11/2016

0

TC

Trusted Customer

UK

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Efficient Heating and Smart Looking

Helpful, delivered the next day, dealt with my requirements over the phone, polite and knew the information that I needed

Electric Radiators Direct

9 years ago

Thank you for your kind words, we are very happy to hear you were pleased with the service you received! Please don't hesitate to contact us again if you need any further help.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/11/2016

0

Trusted Customer

9 years ago

Excellent service!

Clear web site - easy to search. Clear pricing & simple ordering. Fast delivery

Electric Radiators Direct

9 years ago

Many thanks for your purchase and review, we really appreciate it.

We have a great team here in the office who are always happy to help if you require any further assistance. Please just call us on 0330 300 4444.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 06/11/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

I don't think that I will be ordering from this company again to stressful

I ordered the radiator on Sunday Nov 6th and I have received it today Tuesday 12th. I think that to get customer satisfaction your delivery service needs to be looked at.

Electric Radiators Direct

9 years ago

We are so very sorry and disappointed to hear that our courier service let us down in this instance. We pay for an Express24 hour service for our customers and expect this to be upheld by the courier. We do understand that there can be delays during busy periods but the duration in which it has taken for you to receive your order in unacceptable. I hope you can accept our deepest apologies for this.

We would hate to think that this experience has deterred you from ordering in the future so please come back to us directly on 0330 300 4444 with any questions or queries and we will look after you.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 06/11/2016

0

Electric Radiators Direct Reviews

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