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easyfinancial Reviews | Customer Service Reviews for https://www.feefo.com/reviews/easy-financial | Feefo

Displaying all 67,973 reviews

Trusted Customer

10 years ago

Date of purchase: 28/08/2014

i found the staff friendly and easy to talk to

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Trusted Customer

10 years ago

Date of purchase: 29/08/2014

Fast service, Friendly, Courteous

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Trusted Customer

10 years ago

Date of purchase: 29/08/2014

Great product, excellent service from your rep in Prince George!!

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Trusted Customer

10 years ago

Date of purchase: 01/09/2014

They call way to much and when told something they go behind your back and…

They call way to much and when told something they go behind your back and do the opposite of what they have been told not impressed and will never use this company ever again once my loan is paid ...

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easyfinancial

10 years ago

Thanks for your feedback. At easyfinancial, we hold ourselves to a high standard of customer service and transparency and it sounds like we’ve missed the mark with your experience. We’ll have one of our customer service team reach out to you to better understand your experience so that we can work to resolve it. Thanks again and I hope together we can make it right!

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Trusted Customer

10 years ago

Date of purchase: 28/08/2014

Took longer then expected with the online application, 7 days. to get $$. Other then…

Took longer then expected with the online application, 7 days. to get $$. Other then that it was fairly straight forward and EASY.

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Trusted Customer

10 years ago

Date of purchase: 01/09/2014

Wanda was amazing to deal with. She was friendly and courteous to deal with.

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Trusted Customer

10 years ago

Date of purchase: 01/09/2014

They were great. I would recommend them to anyone. Thanks so much.

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Trusted Customer

10 years ago

Date of purchase: 01/09/2014

fast service easy to get a hold of customer service rep.

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Trusted Customer

10 years ago

Date of purchase: 29/08/2014

I was told on Saturday that the funds for my loan had been disbursed but today…

I was told on Saturday that the funds for my loan had been disbursed but today is Monday and the funds are still not in my account.

easyfinancial

10 years ago

Not getting you funds when you expected must have been frustrating, especially on the long weekend. One of the great benefits of the products we offer is fast service and funding but it seems like we missed the boat with you this weekend. One of our easyfinancial customer service team members will be following up with you to clear up your issue. Thanks for choosing easyfinancial and have a great holiday Monday! the team @ easyfinancial

Trusted Customer

10 years ago

The service is good but I still have not received funds that I was told were disbursed on Saturday today is now Tuesday.

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Trusted Customer

10 years ago

Date of purchase: 19/08/2014