How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

easyfinancial Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 68,507 reviews

Trusted Customer

Feefo Verified

11 years ago

the woman I worked with was very polite and knew what she was doing

easyfinancial

11 years ago

We're glad that our knowledgeable staff have all the right answers! Feel free to goeasy anytime The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

It would be better if you can put the money in account the same day…

It would be better if you can put the money in account the same day when completed! and faster faster faster

easyfinancial

11 years ago

Hey Colin, Thanks for you feedback. We are always looking for ways to improve our services. We take your concerns seriously and if we can get you some money even faster than before, you will be the first to know! Thanks for being a member of our goeasy family! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

The staff was very helpful and made sure I understood the terms n conditions of…

The staff was very helpful and made sure I understood the terms n conditions of my loan. I'm glad there are institutions like Easyfinancial that help people when needed.

easyfinancial

11 years ago

thank you for your kind words, we will surely let the branch know what a great job they did! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

Always so helpful!

easyfinancial

11 years ago

Thanks Tandis, We love to help! Let us know if you need anything at all. The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

I was totally impressed with Mallini and Toni. they understand the human life that good and…

I was totally impressed with Mallini and Toni. they understand the human life that good and bad situations happen to people and people do want to get their life``s back on track.

easyfinancial

11 years ago

Leota, it makes us happy to know that our people can help you. We will give Toni and Mallini a big pat on the back for you!! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

Very polite and kind on the phone and explained everything in a good clear way

easyfinancial

11 years ago

Cool Aaron, glad we could take care of everything for you!! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

I felt that the customer service was excellent, it was friendly,fast and efficient the branch manager…

I felt that the customer service was excellent, it was friendly,fast and efficient the branch manager monique was pleasure to deal with and I hope all of your employees exemplify the great standards...

easyfinancial

11 years ago

Wow Anthony! It makes us so happy to know that our people are doing a great job!! We will be sure to pass that along to Monique. The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

Everyone is always very helpful. Rose rocks tho. She's the best!!!

easyfinancial

11 years ago

Awesome Amie, we will tell Rose how great she is!! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

I was very impressed how helpful the girl adana was with helping me secure a loan.

easyfinancial

11 years ago

Good to hear Jeff, we will be sure to let Adana know what a fantastic job she did!! The team @ easyfinancial

Trusted Customer

Feefo Verified

11 years ago

The customer service was excellent

easyfinancial

11 years ago

Thanks Marie, it's because we have excellent customers!! The team @ easyfinancial

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo