They forced me to take payment protection when I told them I didn’t want it, said the forms are printed and it would take too long to process the removal so just have to take it. Never asked or...
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Phillip
easyfinancial
1 year ago
easyfinancial has attempted to reach the customer through email and phone calls regarding the loan but has been unsuccessful. easyfinancial does not condone forcing customers to take the loan protections time. Please note that while easyfinancial recommends maintaining insurance on the loan due to its potential benefits during certain life events, this service is entirely optional. The customer has the option to cancel the insurance at any time during the term of the loan.
If the customer has any questions or wishes to discuss this matter further, please contact easyfinancial's customer service team at 1-888-502-3279.
Thank you for your attention to this matter.
There were over $500 in additional fees on top of the ridiculous interest rate.
Fatoumata
easyfinancial
1 year ago
Hello and thank you for your feedback. We offer the benefits to better help our customers in case of unexpected life changes. However, we have made it easy for you by providing it as an optional service-you’re able to cancel it at anytime and at no extra cost. We appreciate you giving us an opportunity to resolve this issue . Should you need anything else, please give us a call at 1-888-502-3279, thank you!
The guy I dealt with lied and told me he was going to process the loan just to improve my credit and the next day he was going to call back to take the money back however now my payments have...
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Lamar
easyfinancial
1 year ago
Thank you for leaving a review and bringing this matter to our attention, we apologize for the experience. Thank you for giving us the opportunity to address the matter that was brought to our attention and working with the Branch Manager towards coming to a solution.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.