easyfinancial Reviews

Hi, I wanted to express my gratitude for taking the time to discuss the fund disbursement process with me. Your questions were insightful, and I appreciate the opportunity to clarify how we manage this critical aspect of our service. To ensure we are on the same page, let's quickly recap the key points from our conversation. At easyfinancial, we offer our customers two main methods for receiving their funds: eTransfer and Electronic Funds Transfer (EFT). When opting for eTransfer, customers are provided with a secure link and password, which allows them to deposit the funds directly into their bank account. This method is fast and convenient, giving customers immediate access to their funds. Alternatively, customers can choose EFT, which is another secure method where funds are directly deposited into their bank accounts. While EFT is just as reliable, it typically takes 3-5 business days for the transaction to complete. We understand that, occasionally, customers may not receive the eTransfer link and password on the scheduled funding day. In such instances, we are always prepared to suggest an alternative method to ensure our customers gain access to their funds promptly. I trust that our conversation has addressed all your concerns. However, should you have any further questions or require additional clarification in the future, please do not hesitate to contact our customer service department at 1-888-502-3279. Our team is dedicated to providing you with the support you need. Thanks, Customer Service

Thank you for your feedback. We are so sorry to hear that you did not have a great experience with our services. We apologize if there was some kind of misunderstanding regarding our process. Our staff is trained to breakdown the process and documents, including the loan agreement, and to disclose any and all fees. The break down of your loan agreement, including all fees, are laid out on the first page of the loan document. If you have further questions, our customer service team can be reached at 1-888-502-3279.