On June 15th I placed my order. My son received it on July 5th. This is not Towels r Us fault but I suggest that they use a different courier. City link left it with a neighbour but did not inform...
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Trusted Customer
14 years ago
They need to use a different courier. No attempt to deliver note. No note to inform where package was left. Therefore my son got his birthday present 2 weeks to late after having to chase up Towels R Us who in turn chased up City Link.
CHANGE YOUR COURIER TO A DECENT ONE.
Excellent service only bad point I would make is from order to when delivered it is quite a long time but this I expect is because I got towels embroidered
Product reviews
Date of purchase: 12/06/2012
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Trusted Customer
Feefo Verified
14 years ago
Excellent service provided prior to purchase, and delivery came in more quickly as expected.
Product reviews
Date of purchase: 10/06/2012
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Trusted Customer
14 years ago
Easy ordering procedure
Product reviews
Date of purchase: 10/06/2012
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Trusted Customer
Feefo Verified
14 years ago
Font size on bath sheet too small. Otherwise fantastic product and service.
Product reviews
Date of purchase: 09/06/2012
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Trusted Customer
Feefo Verified
14 years ago
Very prompt service, towels arrived within 3 days of placing order.
The website brought up confusing and wrong information for someone in Ireland purchasing towels on a UK sterling credit card. I was phoned and asked to pay extra P & P despite the website having...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.