Website malfunctioned so we paid for the wrong insurance
On the website, I ticked boxes to add special requests to my insurance. This turned out not to actually have registered my requests, so I paid for the wrong insurance. I had to phone the company and...
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Evie
Dreamsaver Wedding Insurance
10 years ago
Hi there, when purchasing a Dreamsaver policy, there may be the option to select additional cover options by payment of an additional premium, by selecting the tick boxes next to your desired add-on.
At this stage it is important to click the ‘Re-Quote’ button after making your selection, otherwise your policy requirements will not be updated and added to your policy. Additional options added will be updated in the ‘Your Summary’ section on the right-hand side of the page. This is why the price of your policy remained unchanged throughout your online process. Obviously you were not charged for these additional options initially.
We are pleased that this was resolved with a quick call to our office, ensuring that you purchased the cover that you need. Best wishes for your upcoming wedding!
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Trusted Customer
10 years ago
Outstanding member of staff assisting
Your member of staff made me feel very comfortable and confident with his knowledge and attentiveness which had made me recommend your service to friends
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Dreamsaver Wedding Insurance:
Value for money
Easy to use and very simple to understand, even for me, who doesn't do computers
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Trusted Customer
10 years ago
Great!
Great service, quick and easy'
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Dreamsaver Wedding Insurance:
Competitive and easy to use
We ordered this online, the web site was easy to use, well laid out so you could see what was included. Would recommend
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Trusted Customer
10 years ago
Web site clear and easy to get through on the phone for specific queries, lady I dealt with was exceptionally helpful.
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Dreamsaver Wedding Insurance:
Very good site, evrything you could need for insurance.
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Trusted Customer
10 years ago
Wedding insurance
The lady I spoke with was very helpful and sounded interested about how our wedding plans were going. Would recommend them so far.
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Trusted Customer
10 years ago
Very friendly staff, couldn't ask for better service.
I spoke with a dreamsaver rep several times before taking out cover and the whole experience was enjoyable and easy. I can't stress enough how much I appreciate being made to feel at ease when...
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Adam
Dreamsaver Wedding Insurance
10 years ago
Hi thank you for your feedback, it's really good to hear that you found your experience a positive one and that we were able to help you find the cover you need to protect your big day.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
