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Dreamsaver Wedding Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 886 reviews

Trusted Customer

7 years ago

Quick and easy to purchase online.

Trusted Customer

7 years ago

Value for money, good service

Good value for money. Rupert was very helpful and knowledgeable.

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hi,

Thank you for your feedback.

I will forward your comments on to our Customer Services team.

Thanks!

Trusted Customer

7 years ago

What Trusted Customer said about Dreamsaver Wedding Insurance:

quick and easy to deal with good value for money

Trusted Customer

7 years ago

What Trusted Customer said about Dreamsaver Wedding Insurance:

Great webbsite & prices

Great online service and prices. So pleased we booked with you.

Trusted Customer

7 years ago

What Trusted Customer said about Dreamsaver Wedding Insurance:

Quick and easy wedding insurance. Great customer service.

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will pass your comments on to our Customer Services team.

Thanks!

Trusted Customer

Ebbw Vale

7 years ago

What Trusted Customer said about Dreamsaver Wedding Insurance:

Perfect , piece of mind for excellent price

Really easy to use , I found them when I did a google search as my wedding is in winter I was worried about being covered if the weather stops us from being able to get to the wedding as last winter...

Trusted Customer

7 years ago

Beware of having to pay twice!!

Having completed all details online to purchase a wedding insurance package, I then received an email to say that there was an issue with the payment. I phoned the company to get a better...

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hi,

Thanks for your feedback.

The email you received is an automated email from the system designed to prompt couples when a payment has not been successful, so that they don't think their wedding is covered when it isn't.

In your case there seems to have been a delay in receiving the positive confirmation from your bank, which would have resulted in this email being sent and you also receiving your policy documents.

Your situation is rare but it does happen. The member of staff who answered your call should have picked up this sooner, so we will review the process to see how we can improve it, and genuine customer reviews like yours allows us to do this.

Kind regards

Trusted Customer

London

7 years ago

What Trusted Customer said about Dreamsaver Wedding Insurance:

Excellent Service.

Excellent service. I had to change my date a week later. Very helpful. Professional. Very prompt with changing the date. Polite. Well done.

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will pass your comments on to our Customer Services team.

Thanks!

Trusted Customer

7 years ago

Great service.

Really easy to use and clear explanations about what each policy included. Prompt email with all the necessary documents in.

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hello,

Thank you so much for your positive feedback!

Kind Regards

Trusted Customer

7 years ago

pleased to have knowledgable person to speak to when arranging this

It was very reassuring to have a knowledgeable person to speak to. One of my queries was quite complex, he referred it to check and got back to me promptly.

Natasha

Dreamsaver Wedding Insurance

7 years ago

Hello,

Thank you so much for your kind feedback.

I will pass your comments on to our Customer Services team.

Thanks!

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