I asked for email confirmation to be sent once I'd set up the policy and I haven't received anyhring. My email is *******************
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com. Unfortunately, as your documents contain personal information, due to data protection, we can only send them to the email that we have in our system, unless we have the policyholder’s express permission to use an alternative email address.
Thanks
2
Share
Trusted Customer
Feefo Verified
3 years ago
Wedding insurance
As I have not had to make a claim, I cannot say how good the service is
They were very helpful when I had to make a change to the policy
0
Share
MT
Mr Adam Tilley
Feefo Verified
3 years ago
What Mr Adam Tilley said about Dreamsaver Wedding Insurance:
Great price etc, but no matter how many times I’ve tried to resend I still don’t have my email of purchase.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com.
Thanks
0
Share
Trusted Customer
Feefo Verified
3 years ago
So far so good.Everything so far gas gone to plan.
0
Share
Trusted Customer
Feefo Verified
3 years ago
Delay in documentation.
All good apart from a delay in receiving our policy documents which I had to chase.
0
Share
MP
Mr Conal Presho
Feefo Verified
3 years ago
What Mr Conal Presho said about Dreamsaver Wedding Insurance:
Simple and quick
Very straightforward
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback. We're glad that you were happy with the overall service.
0
Share
Trusted Customer
Feefo Verified
3 years ago
Good efficient service and COVID cover
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for our feedback. We're glad that you were happy with the overall service.
0
Share
MH
Mr Kenneth Holden
Feefo Verified
3 years ago
What Mr Kenneth Holden said about Dreamsaver Wedding Insurance:
Not the best into....
Spoke to 3 staff to start my insurance. Took 3 attempts for my date of birth to be changed to the accurate number. 3rd member of staff was good at his job and was a gent so scored 2 stars because of...
Read more
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for the feedback.
We're sorry to hear you received a negative experience on this occasion. Please accept our apologies for not getting this corrected first time around and the inconvenience caused having to contact us to get this resolved. We will look into the processes around this to try and ensure it doesn’t happen again.
Thanks
0
Share
Trusted Customer
Feefo Verified
3 years ago
Sexist company
Very easy to use, however the policy and communication from dreamsaver addresses only my male partner and not myself, a woman, who actually purchased the policy and who’s contact details Dreamsaver...
Read more
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
0
Share
MW
Mrs Claudia Wentworth
Feefo Verified
3 years ago
What Mrs Claudia Wentworth said about Dreamsaver Wedding Insurance:
Easy to use online site and call a human to confirm a few details before purchasing, hopefully won’t need to claim!
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.