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The Stone Zone & Landscaping Supplies Reviews

Rated
Exceptional

Established in 1998, we have grown to be one of the South's leading suppliers of soft and hard landscaping & building materials.

Service
4.9
/5

5

4

3

2

1

113

6

1

1

0

121

ratings over the past year

Displaying all 376 reviews
PD
Patrick Donnelly
3 years ago
Date of purchase: 09/06/2021
What Patrick Donnelly said about The Stone Zone & Landscaping Supplies:
They arrived when they said they would, they managed to put the stone on my front garden within 1mm of the requested location. Excellent job well done
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Thank you for the positive review, it's great to see you're pleased with your delivery.
AR
Angie Ritson
3 years ago
Date of purchase: 02/05/2021
What Angie Ritson said about The Stone Zone & Landscaping Supplies:
The website is easy to use and the product is absolutely lovely. However, their customer service needs a lot of work. I had to email them to see if they had any idea when my order was going to be pr
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Thank you for your feedback. Unfortunately, due to National issues surrounding the Palletline network and the unprecedented amount of deliveries they are having to make, circumstances beyond are control are forcing deliveries to run late. However, we appreciate the comments that you have made. As things slowly return to normal hopefully the National Palletline network system will improve and we can therefore deliver our usual customer service.
Trusted Customer
3 years ago
Date of purchase: 27/04/2021
Straight forward, easy to use website
Trusted Customer
3 years ago
Date of purchase: 27/04/2021
Pebbles ordered took 9 working days to arrive instead of 3-5 stated. I rang to see where my order was on the 9th day and didn’t receive the promised call back. I’ve always had a good experience in
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Hello, I'm very sorry to see you've not had the positive experience you've received in the past. We are currently experiencing issues with our delivery network service, which has regrettably caused a delay in delivery times. As we move back to normality, we will ensure this is something that will be improved.
VS
Vlad Sliuzevicus
3 years ago
Date of purchase: 21/04/2021
What Vlad Sliuzevicus said about The Stone Zone & Landscaping Supplies:
Great and fast delivery, driver rang up on arrival as no one was home at the time and left everything as instructed, patio is still in the crate but already looks great, thank you.
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Thank you so much for your positive review - we pride ourselves on customer service and are so pleased you have received great service.
CC
Charlie Coffey
London
3 years ago
Date of purchase: 18/04/2021
What Charlie Coffey said about The Stone Zone & Landscaping Supplies:
Received the stones and happy with the quality. The delivery fee was £55 for £35 of stones and it did not turn up when it was ment to and arrived a week late.. Pretty dissapointed with that so would o
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Trusted Customer
3 years ago
Date of purchase: 18/04/2021
Bad - Not possible to order and pick up locally - you just have to go and take a chance or pay £18 for delivery.... doubling the cost of my order. Good - However, the Highcliffe delivery driver was
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Hello, thank you for taking the time to leave a review and I'm pleased to see you've received a good delivery service from our driver. In terms of ordering, the website allows you to collect your order from a depot of your choice for free, so I'm not sure why you didn't see this option at the time you placed your order. My apologies for this, hopefully this option will be available for you next time.
Trusted Customer
3 years ago
Hi Beckie. I did try to do that but it wouldn't allow me to - so I rang Ferndown (Bournemouth didn't reply) who told me that I could not order directly from them and collect. He could not confirm that when I arrived they would have they stock and my only guarantee was to have the delivery....
SM
Simone Myall
3 years ago
Date of purchase: 18/04/2021
What Simone Myall said about The Stone Zone & Landscaping Supplies:
Great service. Delivered faster than I thought. Used their initiative when delivering and situated so we could still park a car behind it.
CW
colin woolven
Verwood
3 years ago
Date of purchase: 08/04/2021
What colin woolven said about The Stone Zone & Landscaping Supplies:
Wasn't too sure which size of shingle to use so took a guess, but after placing my order they phoned to check its what I really wanted, suggested perhaps I needed a different size, which turned out ex
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Beckie Hicks
The Stone Zone & Landscaping Supplies
3 years ago
Thank you so much for your review - it's really appreciated and look forward to seeing you again soon.
KL
Keith Lewis
3 years ago
Date of purchase: 02/04/2021
What Keith Lewis said about The Stone Zone & Landscaping Supplies:
Still awaiting delivery of product. The online ordering system was easy to use - but no advice of the delay in availability
About The Stone Zone & Landscaping Supplies
Established in 1998, we have quickly grown to be one of the South's leading suppliers of soft and hard landscaping & building materials. We offer our customers an extensive range of decorative aggregates, porcelain & sandstone paving, fresh & artificial turf and a BS3882 certified top soil. Our reliable, friendly and cost-effective service extends to domestic and trade customers, including local councils, sports clubs and DIY enthusiasts. Our bespoke fleet of vehicles accommodate for any garden project; big or small, with our highly skilled drivers trained to ensure a fast and efficient delivery service. We offer nationwide delivery at the best prices. You can visit us in Ferndown, Bournemouth or Dorchester and get inspired by our innovative, impressive display areas which our reputable landscapers have designed to showcase the quality and potential of our products. All of our products are displayed and samples are available on request. We are committed to delivering exceptional service; guiding our customers through their landscaping project using our knowledge, experience and expertise to help create their dream garden. We are passionate about offering a service our customers can rely on whilst offering good value for money without compromising on quality.
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7-8 Church Street, Wimborne, Dorset, BH21 1JH, United Kingdom
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About The Stone Zone & Landscaping Supplies
Established in 1998, we have quickly grown to be one of the South's leading suppliers of soft and hard landscaping & building materials. We offer our customers an extensive range of decorative aggregates, porcelain & sandstone paving, fresh & artificial turf and a BS3882 certified top soil. Our reliable, friendly and cost-effective service extends to domestic and trade customers, including local councils, sports clubs and DIY enthusiasts. Our bespoke fleet of vehicles accommodate for any garden project; big or small, with our highly skilled drivers trained to ensure a fast and efficient delivery service. We offer nationwide delivery at the best prices. You can visit us in Ferndown, Bournemouth or Dorchester and get inspired by our innovative, impressive display areas which our reputable landscapers have designed to showcase the quality and potential of our products. All of our products are displayed and samples are available on request. We are committed to delivering exceptional service; guiding our customers through their landscaping project using our knowledge, experience and expertise to help create their dream garden. We are passionate about offering a service our customers can rely on whilst offering good value for money without compromising on quality.