How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,635 reviews

Michael Sinclair

Feefo Verified

4 years ago

What Michael Sinclair said about Dobies:

Efficient service and delivery..👍🏻

This was a very fast efficient service from order placement to delivery of items that was on a special offer and worked for me..👍🏻👍🏻

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the service received and the items ordered. We appreciate your great feedback. Kind Regards, Dobies.

mhairi Hunte

Feefo Verified

4 years ago

What mhairi Hunte said about Dobies:

Good value

Plants arrived in excellent condition

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that the plants arrived in excellent condition, we appreciate your feedback. Kind Regards, Dobies.

Dennis Tickner

Feefo Verified

Hayling Island Nr Portsmouth

4 years ago

What Dennis Tickner said about Dobies:

excellent value. arrived in good condition. The baskets are performing well.

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you were happy with the condition on arrival and that the baskets are doing well. Kind Regards, Dobies.

Trusted Customer

Feefo Verified

4 years ago

Lovely hanging baskets

Hanging baskets came well packed and look lovely.

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you are happy with the hanging baskets that you received and that they were well packaged. Kind Regards, Dobies.

chris lloyd

Feefo Verified

4 years ago

What chris lloyd said about Dobies:

plant order

simple ordering, products arrived in very good condition

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the ordering process and the products you have received. Kind Regards, Dobies.

Chris Jackson

Feefo Verified

4 years ago

What Chris Jackson said about Dobies:

Poor specimens, poor value for money

The plants were and still are sickly weedy little specimens. I brought them on in the unseated greenhouse but I’m not sure they’ll make it through the winter

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that you were disappointed with the quality of products received, this is not how we would expect our products to reach you and we can only apologise for this. If you do ever have problems with the products that you receive please do get in touch with our Customer Service Team direct who will also try and resolve and problems with your order. Kind Regards, Dobies.

Jill Kyriakides

Feefo Verified

4 years ago

What Jill Kyriakides said about Dobies:

Ruined plants

Hanging basket delivered sitting on its side in the box with soil and plants emptied out. I wrote to Dobies telling them this, thinking they would maybe speak to the shipping agent they use (yodel),...

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that your hanging basket was disturbed during transit which led to the soil and plants being tipped out. We apologise that we have not responded to your email, we have checked our system using the email address provided and we are unable to locate an email, there may have been a system problem and we can only apologise for this. We have arranged a refund for you back to your original payment method and we sincerely apologise for any disappointment caused. Kind Regards, Dobies.

Trusted Customer

Feefo Verified

4 years ago

Excellent in all services

Excellent service and without doubt excellent selection of products to purchase.

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you were happy with the selection of products available. Kind Regards, Dobies.

Susan Fitch

Feefo Verified

Weeting

4 years ago

What Susan Fitch said about Dobies:

First class

Easy ordering process. Fast delivery. Good quality plants

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received and the quality of plants. Kind Regards, Dobies.

Ade Jordan

Feefo Verified

4 years ago

What Ade Jordan said about Dobies:

Great products and prices - and how they package hanging baskets for transport is impressive. My only suggestion would be to introduce shipping notifications - given that delivery windows when you...

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments regarding our packaging are appreciated. If we have an email address for you we would normally send a despatch email once anything is on it's way to you so apologies if this was not the case. Thank you for taking the time to leave your comments, it is appreciated.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo