How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,558 reviews

Trusted Customer

Feefo Verified

4 years ago

Excellent in all services

Excellent service and without doubt excellent selection of products to purchase.

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you were happy with the selection of products available. Kind Regards, Dobies.

Susan Fitch

Feefo Verified

Weeting

4 years ago

What Susan Fitch said about Dobies:

First class

Easy ordering process. Fast delivery. Good quality plants

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received and the quality of plants. Kind Regards, Dobies.

Ade Jordan

Feefo Verified

4 years ago

What Ade Jordan said about Dobies:

Great products and prices - and how they package hanging baskets for transport is impressive. My only suggestion would be to introduce shipping notifications - given that delivery windows when you...

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments regarding our packaging are appreciated. If we have an email address for you we would normally send a despatch email once anything is on it's way to you so apologies if this was not the case. Thank you for taking the time to leave your comments, it is appreciated.

Trusted Customer

Feefo Verified

4 years ago

goods came quickly well packed and in good condition

Amy

Dobies

4 years ago

Thank you for your great review. We appreciate your positive feedback. Kind Regards, Suttons.

Trusted Customer

Feefo Verified

4 years ago

A good company to deal with.

Good website, quality of products excellent.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the website and that you found the quality of products of a high standard. Kind Regards, Dobies.

Emily

Dobies

4 years ago

Thank you for your positive review, we appreciate your feedback and positive comments.

Trusted Customer

Feefo Verified

4 years ago

Excellent plants as always and posted as scheduled

Emily

Dobies

4 years ago

Thank you so much for your five star review. We appreciate your positive feeback and you taking the time to write this review. We are so happy to hear your order arrived promptly and your plants were excellent.

Trusted Customer

Feefo Verified

4 years ago

As always good quality plants and extremely well packaged. Cannot fault service.

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments are appreciated.

Trusted Customer

Feefo Verified

4 years ago

I tried to cancel my online order less than 24 hours after placing it. Was told it wasn't possible to stop the order because it was in the picking area and customer services were unable to...

Naomi

Dobies

4 years ago

I am sorry if we were not able to cancel your order before despatch. I believe it had reached a stage where we were unable to stop the goods from being sent. I can see the parcels have been refused and we have refunded for the goods returned. I do apologise if the carriage charge was not refunded but will request this is done for you.The comments within your review are noted and I can only apologise for any inconvenience caused.

Trusted Customer

Feefo Verified

4 years ago

Great

Best plants I've ever bought on line. Healthy plants packaged and delivered in very good condition. Will use Dobies again

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. I am glad your plants arrived appropriately packed and in a good condition. Your comments are appreciated and thank you for taking the time to let us know.

Trusted Customer

Feefo Verified

4 years ago

Great Service

Great service from Dobies. Plants were in excellent condition & very good value for money.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear your plants were in an excellent condition and they represented good value for money. Your comments are appreciated and thank you for taking the time to let us know.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo