How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dobies | Feefo

Displaying all 8,647 reviews

D G Benson

3 years ago

Date of purchase: 16/09/2021

What D G Benson said about Dobies:

Dobies poducts are great if they survive postage and are planted in a timely manner. They send me far too many irrelevant emails

Naomi

Dobies

3 years ago

Many thanks for leaving your review. I am sorry if you have had any issues with deliveries. If this is the case with any future orders please let us know. You can unsubscribe from our emails if you wish. Just scroll to the bottom of any email and click on "Unsubscribe here" Your feedback is appreciated and thank you for taking the time to let us know comments.

See full customer review

Marylyn Duffy

Isle of Wight

3 years ago

Date of purchase: 14/09/2021

What Marylyn Duffy said about Dobies:

Brilliant service

Brilliant service and products to boot.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. Your comments regarding our products and service are appreciated so thank you for taking the time to let us know.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 15/09/2021

Prompt delivery

Seeds arrived promptly. Can’t add more as not planting until next spring

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. I am glad to hear the seeds arrived promptly and hope they grow to give you a good crop next year. Thank you for taking the time to leave your comments.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 14/10/2021

Good products poor customer service

Have less patronising members of staff who are actually interested

Naomi

Dobies

3 years ago

I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.

See full customer review

Paula Smith

Devon

3 years ago

Date of purchase: 14/09/2021

What Paula Smith said about Dobies:

Great plants, very healthy

yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition

Naomi

Dobies

3 years ago

Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.

See full customer review

Sue Watson

3 years ago

Date of purchase: 13/09/2021

What Sue Watson said about Dobies:

Dead plants

Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.

See full customer review

Trevor Potten

3 years ago

Date of purchase: 13/09/2021

What Trevor Potten said about Dobies:

Watch out for poor delivery times it kills plants

50% of plants were bad or dead

Naomi

Dobies

3 years ago

I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.

See full customer review

Not received a review invite?

About Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

Read all

0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom