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Dobies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dobies | Feefo

Displaying all 8,782 reviews

David Morrison

3 years ago

Date of purchase: 08/12/2021

What David Morrison said about Dobies:

Received the plants in good condition and in time specified. Many thaks.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Dobies

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Tom Pomfret

3 years ago

Date of purchase: 08/12/2021

What Tom Pomfret said about Dobies:

First rate products delivered on time and very good communication

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the quality of the products received and that you were kept informed at all times. We appreciate your great comments. Kind Regards, Dobies

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Ivor Wilde

3 years ago

Date of purchase: 29/11/2021

What Ivor Wilde said about Dobies:

Quality service good prices fast delivery

i was impressed with the quality of the service the items i bought was good well packed at a good price. many thanks will buy again from Dobies.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were impressed with the service received and that the items were well packaged. We always pride ourselves in ensuring that your order reaches you in optimum condition and as quickly as possible. We appreciate your great feedback! Kind Regards, Dobies

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Trusted Customer

3 years ago

Date of purchase: 15/11/2021

Missing out due to not double checking .

Recently gone down in standard, promise one delivery time area, which turns out well beyond that shown or expected. Equally the quality of some leaves a lot to be desired. They are letting themselves...

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Amy

Dobies

3 years ago

Thank you for your review. We are sorry that you have been disappointed with the recent service that you have received. Unfortunately live products do sometimes take longer to be at the optimal condition than originally expected and we can only apologise if there has been some unexpected delays. If you do ever have concerns with the quality of product received you can contact our Customer Services Team direct who will look to resolve any issues you have. Apologies for the disappointment caused. Kind Regards, Dobies

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Judith Williams

3 years ago

Date of purchase: 11/11/2021

What Judith Williams said about Dobies:

Ditto

Yes prompt service and delivery. I was able to assemble by myself.

Ellis

Dobies

3 years ago

We are glad you are satisfied with the product and the effieciency of the order. We are pleased you could assemble it easy and we hope to hear from you again soon. Regards, Elis

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3 years ago

Date of purchase: 12/11/2021

What st said about Dobies:

Good customer services

Fast delivery good customer service support

Ellis

Dobies

3 years ago

Thank you for the feedback,. We pride ourself on providing 5* service to every customer. Thank you and we hope to hear from you again soon. Regards, Elis

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Bruce Lowrie

3 years ago

Date of purchase: 22/11/2021

What Bruce Lowrie said about Dobies:

Small but perfectly formed

The only reason I haven't given 5 stars, is for being a little slow (compared to some) in delivery.

Naomi

Dobies

3 years ago

Thank you for your positive review. I am sorry if delivery was a little slow and hope the plant grows on well for you.

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Trusted Customer

3 years ago

Date of purchase: 01/12/2021

Brilliant service plants arrive well packed and in good condition.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear your plants arrived packed appropriately and they were in a good condition. Your feedback is welcomed.

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Michae l Wood

Nottingham

3 years ago

Date of purchase: 01/11/2021

What Michae l Wood said about Dobies:

Reliable

Quick delivery of order. Quality items supplied.

Naomi

Dobies

3 years ago

Thank you for the 5 star review of your order. I am glad to hear delivery was quick and you are pleased with the order. Your comments are appreciated.

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Trusted Customer

3 years ago

Date of purchase: 12/11/2021

Long wait when telephoned the they hung up

Online ordering poor

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your review. I am sorry if you have had problems ordering online but can see your order was successfully placed this way. It is most unusual for a telephone call to be terminated so I and can only apologise if this was the case. Your valued feedback is appreciated.

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About Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

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0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom