I was able to order by phone! The telephone assistant was patient and helpful. The plants were in stock and a deadline for delivery was given. The delivery is not too far away and gives me time to...
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Amy
Dobies
3 years ago
Thank you for your review. We are pleased to hear that you were happy with the service received and that our operatives were patient when taking your order. It is great to hear that you were happy with the delivery timescale given and we appreciate your feedback. Kind Regards, Amy, Dobies Customer Care
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Trevor Hopkins
Feefo Verified
3 years ago
What Trevor Hopkins said about Dobies:
The plants were terrible, won't bother ordering via mail again.
Amy
Dobies
3 years ago
We are sorry to hear that you were disappointed with the quality of the plants received, we would expect all of our products to arrive in prime condition and we are sorry to hear that this wasn't the case. If you are ever disappointed with the quality of any of the products received if you contact our Customer Service Team on receipt of your order then they can look to resolve any issues you have. Kind Regards, Amy, Dobies Customer Care
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Eddie Cleary
Feefo Verified
3 years ago
What Eddie Cleary said about Dobies:
Tried and tested
Have been a previous customer many times and never had an issue with delivery, or quality of purchase. Advised of dispatch and live plants arrive well packed in good condition
Emily
Dobies
3 years ago
Good morning Eddie, thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are so happy that we were able provide you with an excellent experience and would like to thank you for you custom. We hope you’ll visit us again soon. Have a wonderful day!
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Trusted Customer
Feefo Verified
3 years ago
Good service
Found what I wanted very easy on their web side and delivery was very quick
Emily
Dobies
3 years ago
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for.
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William Linning
Feefo Verified
3 years ago
What William Linning said about Dobies:
Excelent
Excellent service good quality plants as slways
Naomi
Dobies
3 years ago
Thank you for taking the time to leave your lovely review. It is great to hear you are happy with our service and the plants are of a good quality. We do appreciate your valued feedback. Kindest regards, Naomi, Dobies Customer Care.
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Jill Bird
Feefo Verified
3 years ago
What Jill Bird said about Dobies:
The way tree fern was well packaged and arrived safely eventually. Delivery was later than originally predicted. It would have been good to receive some updates on delivery without having to ask
Naomi
Dobies
3 years ago
Thank you for leaving your positive review. I am sorry if there was a delay with sending the order but note we sent an email on 20th July to advise you of this delay so apologies if it was not received. It is good to know the product arrived safely and was packed appropriately. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.
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David Tullis
Feefo Verified
Salisbury
3 years ago
What David Tullis said about Dobies:
Dobies? buy from somewhere else.
Poor quality seed germination for the second year, so that needs attention. Very poor packaging and delivery service resulting in broken plants and disappointment.
Emily
Dobies
3 years ago
We take our seed quality very seriously and we are sorry to hear you have been disappointed. If you have concerns regarding germination rate, please contact our customer care team who will be happy to assist you with this and can report this to our testing team. Thank you for taking the time to provide us with your feedback.
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Michelle Croft
Feefo Verified
Stoke on trent
3 years ago
What Michelle Croft said about Dobies:
Great service as always.
Fast delivery, I was a bit concerned due to the hot weather and delivery during it but plants arrived in perfect condition
Emily
Dobies
3 years ago
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us and your plants arrived safely. We thank you for you custom and hope you will use us again in the future for your gardening needs.
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J F G kersey
Feefo Verified
3 years ago
What J F G kersey said about Dobies:
8 fruit trees purchased all excellent
Everything always arrives nursery fresh and in very good condition
Emily
Dobies
3 years ago
Wow! Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!
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Sian McLean
Feefo Verified
3 years ago
What Sian McLean said about Dobies:
Excellent value for money
Kept us informed by email from despatch to delivery
Emily
Dobies
3 years ago
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely customers during the ordering process. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you and your review means a lot to us and lets us know we’re on the right track! We hope you’ll visit us again soon.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.