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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,563 reviews

Sue Harbron

Feefo Verified

GLOUCESTER

3 years ago

What Sue Harbron said about Dobies:

Disappointed

My plants when they arrived, I think, were not up to standard. I have sent an email and photos, but I have not received a reply.

Amy

Dobies

3 years ago

We are sorry to hear that your plants were not up to the standard we would expect. We are unable to locate an email from the email address provided on your review. It may be that your photos are too big for our system and this may have prevented the email coming through. If you can get back in touch we can look to resolve things for you. Kind Regards, Amy, Dobies Customer Care

stephen yates

Feefo Verified

new moston.manchester

3 years ago

What stephen yates said about Dobies:

well priced and on time.

the price of the seeds was very much discounted so i bought them ready for next year.they came well packaged and quickly too.

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that you were able to take advantage of our great seed offer and it is good to hear that you are now all stocked up for the season. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Good price on good range of seeds

Easy to use website. Good offer price on the autumn/ winter/2023 seeds I wanted. They arrived promptly and I have every expectation that they will germinate as well as previous seeds from Dobies.

Amy

Dobies

3 years ago

Thank you for your review. It is great to hear that you are happy with the range and prices on our next seasons seeds and we are sure that you will be delighted with the results. Kind Regards, Amy, Dobies Customer Care

Sonia Morris

Feefo Verified

3 years ago

What Sonia Morris said about Dobies:

All plants were goodf

Good plants all were healthy please.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the plants received and we appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Try to phone them and I get charged

By not charging me when I phone them

Amy

Dobies

3 years ago

We are sorry to hear that you were not impressed with the phone charges when calling us, our phone call costs are clearly stated on both our website and catalogue but we apologise for any inconvenience caused. Kind Regards, Amy, Dobies Customer Care

Anthony Mayer

Feefo Verified

3 years ago

What Anthony Mayer said about Dobies:

Some of the plants are not in good condition on arrival and die

Amy

Dobies

3 years ago

We are sorry to hear that some of your plants were not in good condition on arrival, we would expect all our products to arrive in prime condition and it is disappointing when this is not the case. We will email you direct in order look into your concerns and we are sorry for any disappointment caused. Kind Regards, Amy, Dobies Customer Care

Kate

Feefo Verified

3 years ago

What Kate said about Dobies:

Plants all either dead or in very poor condition. Will not use again

I ordered a variety of plug plants which eventually arrived after nearly 3 weeks and lots of chasing customer services. Most of the plants were either dead or in very poor condition. Complete waste...

Amy

Dobies

3 years ago

We are sorry to hear that your plants took longer to arrive than expected, we can see that they were despatched within the original 14 day estimate however we can see that they were in transit longer than expected and we are sorry for the disappointment this has caused. We are unable to see any communication in relation to the poor condition that the plants arrived in and we are sorry that this was the case. We will email you direct to resolve this and apologies for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Very Good

Would use them again fast reliable service bought seeds and plugs which arrived in good condition well packed

Amy

Dobies

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

NICK KENT

Feefo Verified

3 years ago

What NICK KENT said about Dobies:

All was fine

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with your order. Kind Regards, Amy, Dobies Customer Care

thomas fitzsimons

Feefo Verified

3 years ago

What thomas fitzsimons said about Dobies:

good plants and value

we purchased two of these packs and all arrived in good condition, now in little pots and growing well !

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible and it is great to hear that your plants are now thriving. Kind Regards, Amy, Dobies Customer Care

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