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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,878 reviews

Trusted Customer

Feefo Verified

3 years ago

Tomato and Chilli seed

Prompt delivery

Megan

Dobies

3 years ago

Thank you for your kind review, we are so pleased to hear the item arrived in the promised time . Kindest regards, Meg Dobies customer services.

Julie Edsall

Feefo Verified

3 years ago

What Julie Edsall said about Dobies:

Not much information about the size of the actual plant only the size of th

Bought on line through website. Simple to use but lacked detail about plant size etc

Hannah

Dobies

3 years ago

Thank you for your kind review. Unfortunately we do not list plant sizes as they can vary however do list pot sizes to give you an estimate of the sized plant you are purchasing. We do appreciate your feedback on this matter and will ensure this is passed on to the relevant department. Kind regards, Hannah, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

As expected

Arrived within timeframe an£in good condition

Naomi

Dobies

3 years ago

Many thanks for leaving your great review. It is good to know your order arrived on time and was in a good condition on arrival. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

3 years ago

Cannot say more as only planted couple of days ago so unable to comment further

Megan

Dobies

3 years ago

We appreciate this and hope they thrive. Kindest regards, Meg. Dobies customer care.

Lesley Caddick

Feefo Verified

3 years ago

What Lesley Caddick said about Dobies:

Ridiculously tiny plants

Ordered plug plants and have been sent what was previously called postiplugs, so tiny that they fit through your letterbox. This is not what I expected or wanted! Never again….

Hannah L

Dobies

3 years ago

Thank you for your review. We are very sorry to hear you are disappointed with your order. The plug plants are 3-6cm and have an extra strong root system to allow them to mature in to wonderful plants once re potted. This information is stated via our website and do apologise for the confusion caused. Kind regards, Hannah, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Diapointed

The first pack of seedlings were fine, second pack arrived a few days later very wilted and limp. I potted them up straight away but fear I have lost about half to third. Not very good.

Hannah L

Dobies

3 years ago

Thank you for your review. We are very sorry to hear this has been the case and can only imagine the disappointment caused. I have contacted you via email in hope to resolve this promptly for you. Kind regards, Hannah, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Brilliant service

Good plants & delivery

Irene Dudley

Feefo Verified

3 years ago

What Irene Dudley said about Dobies:

Geraniums

The geraniums had a lot of yellow leaves and a couple of plants were broken at the stem

Megan

Dobies

3 years ago

We are sorry to hear some of the plugs have been damaged during transit, we have arranged for a replacement order to be sent out to you as soon as possible. Please accept our sincerest apologies for any disappointment caused. Kindest regards, Meg. Dobies customer care.

Irene Dudley

3 years ago

Thank you for your kind response.

Trusted Customer

Feefo Verified

3 years ago

I was not notified when part of the plant order was dispatched. However the packaging and condition of the plants was very good. The crimson cocktail tomato seeds were found to have poor germination...

Hannah L

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the service and quality of plants received however we are very sorry you were not notified of despatch this time. We appreciate your feedback on this and will ensure this is looked into further. Kind Regards, Hannah, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

can not count

plants ok 12 short on order

Megan

Dobies

3 years ago

Please accept our sincerest apologies for the disappointment caused by our packing error. We can see a replacement order has been processed for you and the missing plugs will be with your shortly. Kindest regards, Meg. Dobies customer care.

Sheila Mulhall

Feefo Verified

3 years ago

What Sheila Mulhall said about Dobies:

I recommend this company

Service very good, plants great. Have bought before and plants happy.

Megan

Dobies

3 years ago

We are over the moon to hear you would recommend us to others, thank you ever so much for taking the time to share your 5 star feedback. Kindest regards, Meg. Dobies customer care.

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