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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,868 reviews

Ad van de Poll

Feefo Verified

3 years ago

What Ad van de Poll said about Dobies:

the plugs were very small and not rooted well at all and will take some time before being able to plant out.

Megan

Dobies

3 years ago

Although postiplugs are small in size compared to garden ready plants or potted plants they are quick to establish themselves. Should you have any concerns with their performance please do not hesitate to get in touch and we will be more than happy to look into this further with you. Kindest regards, Meg. Dobies customer care.

Chris Smolienko

Feefo Verified

3 years ago

What Chris Smolienko said about Dobies:

Excellent small plug plants

Very good, plug plants arrived in good condition and are growing well.

Megan

Dobies

3 years ago

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know. Kindest regards, Meg. Dobies customer care.

David

Feefo Verified

3 years ago

What David said about Dobies:

great service

As good as always which is why I keep using them for quality of the plants and service and reconmend them to friends

Megan

Dobies

3 years ago

We are over the moon to hear you would recommend us to others and appreciate the time you have taken to share your 5 star feedback with us. Kindest regards, Meg. Dobies customer care.

Leslie Read

Feefo Verified

3 years ago

What Leslie Read said about Dobies:

Excellent service, great plants, well packed, survived the journey well. Thanks & all the very best.

Megan

Dobies

3 years ago

Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments. Kindest regards, Meg. Dobies customer services.

Peter Webb

Feefo Verified

3 years ago

What Peter Webb said about Dobies:

Very disappointed won’t be using them again.

The plants arrived in a very poor condition. However I potted them on a placed them on a warm windowsill but next day they had died.

Megan

Dobies

3 years ago

We are sad to hear your comments and share your disappointment, this is not the performance we have come to expect from these plants. Our customer service team are available 7 days a week and we are always more than happy to help with any issues that may arise! We have organised a replacement order straight away, this should be with you before the end of April. Kindest regards, Meg. Dobies customer care.

Paul Marvell

Feefo Verified

Deal

3 years ago

What Paul Marvell said about Dobies:

Quality plants & service.

Emails to say when dispatched, collected, delivery & delivered. Plants arrived on time & were well packaged.

Megan

Dobies

3 years ago

We are grateful for the time you have taken to share your 5 star review with us. We are over the moon to hear you are happy with the communication received throughout your order and the plants arrived in the promised time. kindest regards, Meg. Suttons customer care.

Neil Dunford

Feefo Verified

Walton on Thames

3 years ago

What Neil Dunford said about Dobies:

Great company, but why do they use the Post Office?

I rate Dobies very highly. Their service and quality are excellent. But recently sent seedlings arrived a week after despatch and were very stressed. Some died. It would be great if they used a...

Megan

Dobies

3 years ago

Thank you for your kind comments. We are sorry to hear some of the plugs you have received have not tolerated their time in transit well, we appreciate your feedback and we will certainly pass this onto our mangers for their consideration. Kindest regards, Meg. Dobies customer care team.

Mike Armitage

Feefo Verified

Sheffield

3 years ago

What Mike Armitage said about Dobies:

Recommend

Arrived in good condition. Now growing on well. Would buy again.

Megan

Dobies

3 years ago

We are grateful that you took the time to share your valuable review, it is a pleasure to read such positive comments and we appreciate your support. Kindest regards, Meg. Dobies customer care.

Linda Jones

Feefo Verified

Reading

3 years ago

What Linda Jones said about Dobies:

Was kept well informed about the delivery of the plants, which arrived in good order, and are doing well.

Megan

Dobies

3 years ago

Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments. Kindest regards, Meg. Dobies customer services.

Charlie Porteous

Feefo Verified

Prestonpans

3 years ago

What Charlie Porteous said about Dobies:

The delivery charges are very expensive. The plants were good

Megan

Dobies

3 years ago

We strive to keep our delivery charges as low as possible but sadly they reflect the charges put to us by the courier. We feel it is important to be transparent with this cost rather than absorb it into the price of our products as many companies do. We are so pleased to hear you are happy with the products received. Kindest regards, Meg. Dobies customer care.

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