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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,635 reviews

Howard Barker

Feefo Verified

3 years ago

What Howard Barker said about Dobies:

Excellent as always.

Good catalogues, good products, good service - all as usual. This time some really good value bare root perennials.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments and are pleased to hear you are happy with our service. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Johanna Hall

Feefo Verified

london

3 years ago

What Johanna Hall said about Dobies:

Great Product, Great packaging!

Prompt delivery, brilliant , environment friendly packaging, healthy plants.

Amy

Dobies

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care

Andrew McBride

Feefo Verified

3 years ago

What Andrew McBride said about Dobies:

EXCELLENT PRODUCT, EXCELLENT VALUE

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Dobies Customer Care

Peter Lambourne

Feefo Verified

Shanklin

3 years ago

What Peter Lambourne said about Dobies:

Excellent plants

The plants were delivered within the timescale I was given, well packaged and healthy . Ordering from Dobies was easy . Postage costs were as expected, all round I am very pleased with my order.

Amy

Dobies

3 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Suttons Customer Care

Trusted Customer

Feefo Verified

3 years ago

Healthy seed potatoes

Good healthy seed potatoes and plenty of them

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the quality of product received, we appreciate your comments. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Good time average product.

I recieved the plants in good time and in good enough of a condition but the quality is not as good as i was lead to believe it was going to be, as the three separate roses were all of a different...

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the speed of delivery. We are sorry to hear that you were disappointed with the quality of the product received and that the roses were of different strength. We would expect as they grow for all of the roses to perform well and start to thrive but we will note your concerns and pass on your feedback. Kind Regards, Amy, Dobies Customer Care

Trusted Customer

Feefo Verified

3 years ago

Dodgy seed batch

Purchase process was fine but unfortunately some dodgy seed.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the service received, we are sorry to hear that you had germination issues with some of your seeds. We pride ourselves on our high germination rates and apologies that a defective packet was received. If you ever have issues with the germination of any of our products please do let our Customer Service Team know so they can resolve things for you. We will contact you direct to resolve this for you. Kind Regards, Amy, Dobies Customer Care

joan smith

Feefo Verified

Salisbury

3 years ago

What joan smith said about Dobies:

Good service and products

Good. We got what we wanted. Website user friendly. Only negative is cost of postage.

Megan

Dobies

3 years ago

We are so pleased to hear you found the website easy to navigate, thank you for taking the time to share your valuable feedback with us. Our postage fees simply reflect the charges put to us by the couriers and we strive to keep these as low as possible. Kindest regards, Meg. Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

I’ve used Dobies for about 40 years. A company I can trust for service, seeds and plants

Megan

Dobies

3 years ago

We are grateful for your continued support and appreciate the time you have taken to share your valuable review with us. We are thrilled to hear you are happy with the service and products received. Kindest regards, Meg. Dobies Customer care

terence cadywold

Feefo Verified

3 years ago

What terence cadywold said about Dobies:

only problem is why does it take 5 days to arrive just an envalope

as usual their product is very good. i look forward to olnting these seeds and harvesting them

Megan

Dobies

3 years ago

Thank you for taking the time to share your 5 star review with us, we are grateful for your feedback and are so pleased to hear you are happy with the service and products received. Kindest regards, Meg. Dobies Customer Care

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