Although the UK office very very good and helpful, the holiday did not live up to our expectations.
Product reviews
Alex Helsby
Distant Journeys
10 years ago
Thank you for your detailed feedback and for taking the time to speak with me today to discuss all the elements you highlighted in your report. Your feedback is very important to us, and your helpful suggestions will certainly be used to help us develop and improve our future tours. In particular we will look into how we can offer our guests the flexibility to opt out of taking an included excursion should they wish. With best wishes, the Distant Journeys team.
The service I got was great, the people I dealt with were knowledgable and very helpful.
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Date of purchase: 14/01/2016
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Hayward
Feefo Verified
10 years ago
What Hayward said about Distant Journeys:
We did indeed post feedback on tripadvisor forum and distant journeys phoned to thank us and ask if they could use our comments on their site. We agreed.
Excellent efficient office staff. Received our documents and noticed the DOB on the ETA Visa was wrong. Phoned them up and a brand new one arrived in the post the next morning. Couldn't ask for...
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