The UK Team sent us the wrong dates for meeting the group in NZ, passed on the wrong information to the in country team in Singapore and their emergency numbers were unavailable when we tried to...
Read more
Alex Helsby
Distant Journeys
10 years ago
Thank you for taking the time after your holiday to discuss the mix up at the beginning of your holiday. We would like to apologise for the frustration and inconvenience caused by the incorrect date on the email you received. Our investigation into this mix up found that the information on your travel documents showed the correct date and times. However, an earlier email your received from us indicated an incorrect date. This was as a result of an error on the part of the person sending the email, for which we are truly sorry. Kind regards from the Distant Journeys Team.
The purchase of the holiday was very easy and distant journeys kept me informed of any progress all the way through. I would consider using the company again and would recommend it to friends and...
Read more
Product reviews
Date of purchase: 03/02/2016
0
Share
Trusted Customer
Feefo Verified
10 years ago
Good but fewer people on coach would be a plus. Need to get rooms earlier in the evening, no later than 5pm
Product reviews
Date of purchase: 01/02/2016
0
Share
CO
Cole
Feefo Verified
Ornmskirk
10 years ago
What Cole said about Distant Journeys:
Very friendly and helpful staff, we went to see them a the office is just around the corner.
Went to visit them in their offices before we booked and they were helpfulness itself and answered all of our queries. Also met one of the Directors at this year's Manchester Travel Show just before...
Distant Journeys provided a first class service. Giving us a proper itinerary for our dates was very helpful. When ever I phoned I got excellent information. I will recommend them and use...
When booking I had a near flawless experience, I did have a little awkwardness on one point, but this was eventually sorted to my satisfaction. I did also vary the itinerary and this was done...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
