The service we received from Head Office was of a very high standard and nothing was too much trouble. Both my wife and I were very much looking forward to the holiday after having received such...
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Alex Helsby
Distant Journeys
10 years ago
Thank you for your feedback. It is really pleasing to hear that you had excellent service in the UK and from your Tour Manager in Australia, and had a good time with your fellow travellers. Naturally, we were disappointed to hear some of the hotels did not meet your expectations. Please be assured that we will be using your feedback, as well as that of our other travellers, as we review which hotels to feature in future. On top of that, a member of our team is travelling to Australia later this month as part of our ongoing process of reviewing hotel standards. Finally, thank you for advising us about the issue in Dubai. We are looking into how we can include public holiday details into our customer travel documents in future. With best wishes from the Distant Journeys Team.
Booking process was smooth with appropriate pre information.
They happily accommodated my request to fly a week early and join up in Melbourne
The trip was excellent, well planned and researched, led...
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Product reviews
Date of purchase: 24/07/2015
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Dooling
Feefo Verified
Halifax
10 years ago
What Dooling said about Distant Journeys:
This holiday was arguably the best holiday that we have ever had, everything that was organised went as smooth as clockwork, and we would recommend Distant Journeys to our friends, we changed part of...
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Product reviews
Date of purchase: 05/02/2016
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Mr and Mrs Casey
Feefo Verified
Bromsgrove, Worcestershire
10 years ago
What Mr and Mrs Casey said about Distant Journeys:
Excellent service. Although we rang the UK Office on several occasions, often about very minor matters, the phone was always answered immediately and we were given polite and informed answers to our...
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Date of purchase: 05/02/2016
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SYG
Feefo Verified
Berwick-upon-Tweed
10 years ago
What SYG said about Distant Journeys:
Every contact I had with the office was met with courtesy, friendliness and knowledge. It made me feel confident about the holiday.
Very helpful when we wanted to amend our booking, nothing was to much trouble.
Product reviews
Date of purchase: 05/02/2016
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Vivien Wood
Feefo Verified
Dorset
10 years ago
What Vivien Wood said about Distant Journeys:
Excellent company to deal with, always professional and polite and nothing is too much trouble. All paperwork, itineraries etc. were of a really good quality. The price of the holiday was excellent...
Excellent service from very friendly UK staff from point of booking till departure. Very accommodating regarding any changes that we wanted to make to the scheduled trip.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
