Very helpful. Explained everything in understandable way. Answered any questions asked. Made it so easy and simple.
Milly
Distant Journeys
2 years ago
Thank you so much for your lovely review, we are pleased that we were able to help with your requirements and hope that you're looking forward to your trip! With best wishes, Distant Journeys
Great service. Quick response on phone call. Vania took me through all the details necessary quickly and efficiently and understood exactly what I required. Provided a quote within an hour inc...
Read more
kate Thompson
Distant Journeys
2 years ago
Thank you so much for your kind words regarding our team and the service you received from Vania. With best wishes, Distant Journeys
The phone was answered promptly and staff courteous and polite, but our booking experience was poor. The holidays looked good and we decided on Grand Tour of India. We received two quotes one at the...
Read more
Simon Whittle
Distant Journeys
2 years ago
Thank you for your feedback regarding your booking experience with Distant Journeys. We have investigated the points you have raised and have found that the pricing issue arose in a period between when the first person you spoke with was busy looking into live flight prices for your journey. During that period, you called our office and spoke with a different member of the team, who mistakenly believed the quote on our system contained verified flight pricing, and your holiday was incorrectly confirmed at that price. May we apologise for this error on our part, and as a gesture of goodwill we have called you to offer the holiday at the lower price. With best wishes, Distant Journeys.
They were very helpful. Phone lines were busy so I left my name and number and my call was returned later in the day. The lady (Alex) was very friendly and extremely helpful and very knowledgeable....
Read more
kate Thompson
Distant Journeys
2 years ago
Thank you so much for your kind words regarding our team and the service you received from Alex. With best wishes, Distant Journeys
Date of purchase: 24/11/2023
0
Share
JJ
Jacqueline Jones
Feefo Verified
Kidwelly Carmarthenshire
2 years ago
What Jacqueline Jones said about Distant Journeys:
Travelling in 2025 so haven't been on the trip but they have been very helpful and accommodating of some changes I wanted to make to the itinerary. Very easy to set up and all staff I've spoken to...
Read more
kate Thompson
Distant Journeys
2 years ago
Thank you for your lovely comments, we are delighted you were pleased with our service. With best wishes, Distant Journeys
Date of purchase: 30/11/2023
0
Share
Trusted Customer
Feefo Verified
2 years ago
Very helpful and knowledgeable staff. No pressure to book. Any problems quickly sorted out
kate Thompson
Distant Journeys
2 years ago
Thank you for your lovely review, we are so pleased your experience was so positive. With best wishes, Distant Journeys.
Date of purchase: 29/11/2023
0
Share
ST
Simon Thompson
Feefo Verified
2 years ago
What Simon Thompson said about Distant Journeys:
The booking advisor was very helpful and knowledgeable but failed to send out my booking confirmation email which I had to chase several days later.
kate Thompson
Distant Journeys
2 years ago
Thank you so much for your kind words regarding our team and the service you received from us. With best wishes, Distant Journeys
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
