How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Discovery Reviews

https://www.discovery.co.za/portal

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 1,043 reviews

Trusted Customer

1 year ago

Date of purchase: 04/04/2024

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 06/04/2024

The service was very bad cancel the medical aid

Good morning l wrote an email to Lebogang the agent that served me when I phone that she have to cancel the medical aid that I took because it was expensive and she was not giving me the other plans...

Read all

Discovery SA

Discovery

1 year ago

Hi Magauta, thanks for bringing this to our attention, and we're sorry that this has been your experience. We'll look into this and get in touch. Regards.

Discovery SA

Discovery

1 year ago

Hi Magauta, we've made attempts to call you on the number we have on file for you, however, were unsuccessful. Please provide us with an alternative number or a convenient time to reach you. Regards.

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 04/04/2024

So far the only interaction I have had with discovery was the sales team that sold me the product or other people that wanted to sell me more products. try not to be so eager to just sell sell sell.

Anela Toti

Discovery

1 year ago

Hi Willem, we have noted your comment and we tried to reach out to you to discuss, however we could not get a hold of you. Kindly confirm a more convenient time for us to reach out to you.

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 09/04/2024

At least it was a sunny day

They did not serve any Lasagne

1

See full customer review

Trusted Customer

1 year ago

Date of purchase: 05/04/2024

Medical Aid

Excellent

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 10/04/2024

0

See full customer review

Trusted Customer

1 year ago

Date of purchase: 08/04/2024

Questions

The service itself was very good, but I find it difficult to reconnect with anyone telephonically, as I still have questions. Recommending is difficult as well, since I’ve not had to make use of...

Read all

2

See full customer review

Trusted Customer

1 year ago

Date of purchase: 09/04/2024