I understood what she said and she was very nice to me.
1
Share
Trusted Customer
Feefo Verified
2 years ago
Discovery bad service from case manager and unwillingness to assist
We were treated very badly and were left in the lurch without any communication, The case manager took leave without referring the case to the person on duty. We were billed when there was not even...
Read more
Ireine Bashala
Discovery
2 years ago
Hi Rumila, we are truly sorry to hear about your experience. Please note that we are currently investigating the matter. We will be in touch to provide comprehensive feedback.
Ireine Bashala
Discovery
2 years ago
Hi Rumila, please note that we tried calling you to assist with your query; however, we couldn't get hold of you. Could you please confirm a convenient time for us to call?
Ireine Bashala
Discovery
2 years ago
Hi Rumila, please note that we tried calling you again today; however, we stll can't get hold of you. Could you please confirm a suitable time for us to call?
1
Share
Trusted Customer
Feefo Verified
2 years ago
New to discovery
Excellent service and friendly customer service
1
Share
Trusted Customer
Feefo Verified
2 years ago
1
Share
Trusted Customer
Feefo Verified
2 years ago
Competent staff,the lady was patient and understood that I’m elderly .
Professional and effective
1
Share
Trusted Customer
Feefo Verified
2 years ago
Keep up the excellent service
Excellent service provided
0
Share
Trusted Customer
Feefo Verified
2 years ago
0
Share
Trusted Customer
Feefo Verified
2 years ago
just fantastic so professional
0
Share
Trusted Customer
Feefo Verified
2 years ago
I would definitely recommend anyone wanting to join yur team
By far The best I have received .
0
Share
Trusted Customer
Feefo Verified
2 years ago
Keep up the good work
The lady who assisted me telephonicaly was very friendly and helpful. She followed up and was very patient with me , and gave me time to find information for years back.
Just want to say Thank you,...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.