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Discover the World Reviews | Customer Service Reviews for https://www.feefo.com/reviews/discover-the-world | Feefo

Displaying all 1,321 reviews

Trusted Customer

3 months ago

Date of purchase: 17/01/2025

Very helpful. Quickly understood our requirements and worked out an itinerary for us based on their extensive knowledge. Would highly recommend

Product reviews

Mrs Wall

Lindon

3 months ago

Date of purchase: 26/01/2025

What Mrs Wall said about Discover the World:

Fantastic

Fabulous trip, well planned out and executed. Will definitely use Discover the World again.

Customer Service Team

Discover the World

3 months ago

Thank you for taking the time to leave us a review. We are so pleased that you had a fabulous trip and we are looking forward to helping you plan another holiday in the future! Megan, DtW

Product reviews

Vicki Tait

Basingstoke

3 months ago

Date of purchase: 05/02/2025

What Vicki Tait said about Discover the World:

Wilderness Hotel, Nellim. Amazing

Amazing service from initial booking with Ben right through to the end of our holiday. Our cabin was amazing, as Ben said it would be. The staff at the hotel were so friendly. Each excursion the...

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Customer Service Team

Discover the World

3 months ago

Thank you for taking the time to use Feefo to leave us some feedback about your recent holiday with us - we're so pleased that you had a such a good time! Megan, DtW

Product reviews

Mr Birch

Droitwich Spa

3 months ago

Date of purchase: 03/02/2025

What Mr Birch said about Discover the World:

You Must Go!

Brilliant location, great service, great food

Customer Service Team

Discover the World

3 months ago

Thank you so much for your glowing review! We are so glad that you had an amazing time. Megan, DtW

Product reviews

Mrs Booth

3 months ago

Date of purchase: 27/01/2025

Customer Service Team

Discover the World

3 months ago

What a lovely review - thanks for taking the time to use Feefo to leave us some feedback about your recent Wilderness holiday with us - we're really pleased you had a such a good time! We hope to be able to help plan your next adventure soon. Michael DtW

Product reviews

Mrs Soutart

Leicestershire

3 months ago

Date of purchase: 22/01/2025

Customer Service Team

Discover the World

3 months ago

Thanks for your 5 star Feefo review, we're glad you had a great holiday. Michael Customer Experience Team Discover the World

Trusted Customer

3 months ago

Date of purchase: 17/01/2025

Customer Service Team

Discover the World

3 months ago

Well they do say a picture paints a thousand words ... and that is a stunning picture of the Northern Lights that you've left under the Product Review section of your review - just wow! If you do want to discuss your holiday in more detail then you can contact us at customer-service@discover-the-world.co.uk, or alternatively just let the picture do the talking! MichaelDiscover the World

Product reviews

Trusted Customer

3 months ago

Date of purchase: 19/01/2025

Jutuua

Excellent from initial booking through to departure and on the holiday.

Customer Service Team

Discover the World

3 months ago

Thanks for your Feefo review and I'm really glad that we were able to provide you with the level and type of service you were looking for before you went - as well of course as an enjoyable holiday as well! I hope we get the chance to welcome you on another adventure with us soon! Michael Customer Experience Team DtW

Product reviews

Mr Burt

Burton Upon Trent

3 months ago

Date of purchase: 02/01/2025

What Mr Burt said about Discover the World:

New Zealand Ultimate tour. Fantastic

Our 5th trip with discover the world who have delighted us every time. Happy to alter the trip to suit your requirements and aid our decisions with their knowledge of the location. This trip touring...

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Customer Service Team

Discover the World

3 months ago

5 trips and hopefully counting?! Thanks for your review and we're really pleased that your trip to New Zealand was such a success and thank you for letting us know. I hope we get the chance to see you again soon. Michael Discover the World.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 05/01/2025

Great service

Great service. Organised my trip as I asked for. Everything ran on time

Customer Service Team

Discover the World

3 months ago

Thank you for your review - we're really pleased that everything went to plan and that you enjoyed your holiday. Thanks for the tip about taking goggles - some of our trips can get a bit fresh so we will pass that on to future guests - thank you! We hope to welcome you on another adventure soon! Michael Customer Success Team

Product reviews

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About Discover the World

An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.

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01737 218800

2nd Floor, One Dorking Office Park, Station Road, Dorking, Surrey, RH4 1HJ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

These badges verify that Discover the World’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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Discover the World Reviews

Tromso City BreakMore reviews of this product (115)View product websiteExcellent city break

Juutua Winter AdventureMore reviews of this product (104)View product websiteExcellent hotel, fabulous food and drink and wonderful, knowledgeable and inspiring guides.

Arctic Explorer at NellimMore reviews of this product (104)View product websiteArctic Explorer, just incredible. Husky sledding, feeding reindeer, walking in beautiful snow covered forests and seeing the Northern Lights. What more could you want?

Juutua Winter AdventureMore reviews of this product (104)View product websiteThis is an excellent hotel to experience Finnish Lapland. It's a great location, the staff are very good, the food is amazing and the experiences are truly memorable

Inari Arctic HighlightsMore reviews of this product (104)View product websiteFantastic trip. All activities were excellent with knowledgeable guides and well organised. I highly recommend the Inari Wilderness Hotel and their activity package.

Nangu Aurora AdventureMore reviews of this product (104)View product website

Juutua Winter AdventureMore reviews of this product (104)View product websiteExcellent location, fab hotel, excellent staff, great accommodation, amazing food and great adventure excursions.

Ultimate Rail, Cruise and Coach ExperienceMore reviews of this product (27)View product websiteThe pace of the tour was ideal, picking up locations you would not have thought of but everyone a gem. Exceptional, knowledgeable driver/guide who was with us throughout who made it his duty to...Read all

Icehotel BreakMore reviews of this product (137)View product websiteWhat an experience. The ice room stay was fantastic. And actually not as cold as expected. Just need lots of layers during the day. The activities are great. But you have to arrive 15 mins b4 they...Read all

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