having never been on a holiday with a severely disabled person before I did not…
having never been on a holiday with a severely disabled person before I did not know where to start- we had no destination in mind nor a set date to go. I handed the problem to Disabled Holiday...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's lovely to hear - Abbey will be very pleased! Arranging an accessible holiday can be a tricky task so I'm glad we were able to help!
I hope you all have a fantastic holiday.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
very helpfull
very helpfull
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for letting us know, have a great holiday!
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
Very easy to use and the staff have been very helpful every time i have…
Very easy to use and the staff have been very helpful every time i have a question, i wouldn't hesitate to book through them again.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's great to hear, thank you for your kind words.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
I found Disabled Holiday Directory, very helpful and friendly especially Beth who found the details of…
I found Disabled Holiday Directory, very helpful and friendly especially Beth who found the details of our holiday for us and was prompt in phoning back. As we have not been on holiday yet, I cannot...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback, I'll pass on your kind words to Beth. Have a wonderful holiday!
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
Very polite and good service. Still early days but could have a little more information…
Very polite and good service. Still early days but could have a little more information in the correspondence but this mat yet be in the post.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your feedback. Have you now received all the correspondence you were expecting? I'm glad to hear you're happy with our service - is there anything extra you feel we could have done to gain 5/5?
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
Really good Abbey was fantastic at getting us a good holiday very under standing what…
Really good Abbey was fantastic at getting us a good holiday very under standing what we really wanted than you Abbey
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I'm so pleased we could help. I'll let Abbey know how happy you were and I'm sure it'll make her day! Have a lovely time.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
Friendly, efficient and recommended.
Friendly, efficient and recommended.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you very much! Have a great holiday and I hope you'll come back to us soon.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
I found the agent to be friendly and gave me relevant information relating to my special…
I found the agent to be friendly and gave me relevant information relating to my special requirements I needed for my disabled daughter ...found me a holiday deal I was happy with
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I'm glad we could help. I'll pass on your kind words to Beth and hope you have a great holiday.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
It is the first time I have used the directory. I was really satisfied and…
It is the first time I have used the directory. I was really satisfied and happy with the content.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's great to hear, and I hope you'll use our service again! Enjoy your holiday.
Kind regards,
Jonathan Carter
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Trusted Customer
11 years ago
All the staff were extremely helpful and sorted everything out for us...
the only comment…
All the staff were extremely helpful and sorted everything out for us...
the only comment i would like to make is when they are asking for names to get customer to soell them out as i had to pay £50...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback and advice - part of our booking procedure is to check with the customer that all names are spelled correctly when placing any booking, so I am at a loss to explain what happened in your case. I apologise for the extra cost involved - this is unfortunately a charge demanded by the airline and not ourselves.
I hope you have a great holiday and thanks for getting in touch!
Kind regards,
Jonathan Carter
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