The only criticism I have is that I never had a final invoice showing total after extra costs incurred from embroidery. I would be grateful if one could be sent out. Thanks
Direct Workwear
Direct Workwear
15 years ago
I have just emailed over a copy invoice showing the total costs. If you have any queries, please drop me a line.
Would have given an excellent rating but from the point of my order to receiving my goods it took just over 4 weeks which was too long. But they were very helpful when needed.....
Direct Workwear
Direct Workwear
15 years ago
Thank you for the feedback. Glad you like the embroidery. We were out of stock of one of your garments, which is why it took longer than normal. Our normal delivery time is 7/10 days.
very helpful and polite customer service, despite bad weather- we still got our goods and rectified the one issue we had, which was done in good grace and are fully appreciative!!
Direct Workwear
Direct Workwear
15 years ago
Thank you for your positivie feedback - much apreciated.
The person I spoke to about it on the phone before I sent my order was extremely helpful and went away to measure it for me and was able to give me accurate information about the fabric etc
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