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Direct-Travel.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-travel-insurance | Feefo

Displaying all 12,543 reviews

Trusted Customer

1 month ago

Date of purchase: 08/05/2025

The service was very good. The only niggle is that, like all other companies I’ve spoken to about insurance on the phone, when the agent is reading through their script, they go through it too...

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Zoe Fisk

Direct-Travel.co.uk

17 days ago

Many thanks for taking the time to share your feedback on your recent experience! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 month ago

Date of purchase: 13/05/2025

Satisfied

Easy to navigate, reasonably priced

Zoe Fisk

Direct-Travel.co.uk

17 days ago

Thank you for your positive comments! We are glad you had a great experience! The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 13/05/2025

Travel Insurance Surprise.

Chloe was extremely helpful and her diction very clear which is not always the case there days.

Zoe Fisk

Direct-Travel.co.uk

17 days ago

We are pleased that you received great customer service from our team! Thanks for your positive feedback! The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 13/05/2025

Very good service

Zoe Fisk

Direct-Travel.co.uk

17 days ago

That is great to hear! Thank you for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

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Mr Philip James

Rhondda Valley, South Wales

1 month ago

Date of purchase: 24/03/2025

What Mr Philip James said about Direct-Travel.co.uk:

Good insurance at a reasonable cost ...

Effective cover at a reasonable cost to people of our elderly years. Their company representative clearly explained everything during a very pleasant phone conversation .... a company that I would...

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Zoe Fisk

Direct-Travel.co.uk

17 days ago

We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience. The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 10/05/2025

The price and ease of use

Zoe Fisk

Direct-Travel.co.uk

1 month ago

That is great to hear! Thank you for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 09/05/2025

Zoe Fisk

Direct-Travel.co.uk

1 month ago

Thank you for leaving us your star rating! The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 03/05/2025

Pays your money ....takes your choice .

It's ok so far .

Zoe Fisk

Direct-Travel.co.uk

1 month ago

Many thanks for taking the time to share your feedback on your recent experience! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

1 month ago

Date of purchase: 03/05/2025

Impaired health cruise cover.

Was able to get single trip cover without too much trouble.

Zoe Fisk

Direct-Travel.co.uk

1 month ago

That is great to hear! Thank you for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

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Trusted Customer

1 month ago

Date of purchase: 28/04/2025

Straightforward transaction easy to complete no hassle ..

Zoe Fisk

Direct-Travel.co.uk

1 month ago

Thanks for your positive comments, and for choosing Direct Travel Insurance! The Direct Travel Insurance Team.

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About Direct-Travel.co.uk

Direct Travel Insurance specialises in travel insurance for individual travellers, couples and families. We offer a panel of insurance companies, providing a range of cover to suit all individual budgets and needs. We excel on excellent customer service, and you can be confident in choosing us to insure your trip. Our wide range of products and coverage options mean you can choose the cover that’s right for you. We offer Single Trip travel insurance, Annual travel insurance, with Winter Sports cover, and Backpacker options.

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01376 809160

Digital House, Threshelfords Business Centre, Inworth Road, Feering, Colchester, Essex, Essex, CO5 9SE, United Kingdom