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Direct-Travel.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-travel-insurance | Feefo

Displaying all 12,543 reviews

Trusted Customer

5 months ago

Date of purchase: 30/12/2024

Thanks Direct Travel

Very price competitive and they clarified on line the definition of strong painkillers which I’m sure helped our quote as my partner’s condition included medication not classed as strong

Zoe Fisk

Direct-Travel.co.uk

5 months ago

That is great to hear! We are pleased that you had a smooth process when purchasing your insurance with us. We appreciate your feedback. The Direct Travel Insurance Team.

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Trusted Customer

6 months ago

Date of purchase: 21/12/2024

Zoe Fisk

Direct-Travel.co.uk

5 months ago

Thank you for leaving us your 4 star rating! The Direct Travel Insurance Team.

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Trusted Customer

6 months ago

Date of purchase: 19/12/2024

Insure with confidence.

Very easy to work through on line. I was happy with the quote and accepted it without difficulty.

Zoe Fisk

Direct-Travel.co.uk

5 months ago

Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us! The Direct Travel Insurance Team.

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Mrs Valerie Emery.

Stafford

6 months ago

Date of purchase: 16/12/2024

What Mrs Valerie Emery. said about Direct-Travel.co.uk:

Would prefer to talk to someone rather than going on line for everything.

Zoe Fisk

Direct-Travel.co.uk

5 months ago

Many thanks for taking the time to share your feedback on your recent experience! We can confirm our call centre is open Mon-Fri 8.30am-18.00pm and Saturdays 8.30am-16.00pm. The Direct Travel Insurance Team.

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Mr Christopher Pendlebury

6 months ago

Date of purchase: 17/12/2024

Zoe Fisk

Direct-Travel.co.uk

5 months ago

Thank you for leaving us your 5 star rating! The Direct Travel Insurance Team.

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Trusted Customer

6 months ago

Date of purchase: 13/12/2024

Great customer service for return customers

Great customer service. No problem to help elderly who are not confident with online services, and repeat customers. The colleague even remembered helping me last year!

Zoe Fisk

Direct-Travel.co.uk

6 months ago

We are pleased that you received great customer service from our team! Thanks for your feedback! The Direct Travel Insurance Team.

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Trusted Customer

6 months ago

Date of purchase: 29/11/2024

I would hope that my narrative clearly explains this.

I selected DT via comparethemarket.com, however there were 2 medical matters that I could not cover via comparethemarket.com and had to phone the company. I explained 3 medical comments/ailments...

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Trusted Customer

6 months ago

Date of purchase: 13/12/2024

Zoe Fisk

Direct-Travel.co.uk

6 months ago

Thank you for leaving us your 5 star rating! The Direct Travel Insurance Team.

See full customer review

Trusted Customer

6 months ago

Date of purchase: 13/12/2024

Excellent price for great cover.

Good advice discussed certain issues rather than second guess online and very decent price for a month in Thailand for 70 year olds with conditions give them a bell.

Zoe Fisk

Direct-Travel.co.uk

6 months ago

Many thanks for taking the time to share your positive feedback on your recent experience! The Direct Travel Insurance Team.

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Mr Christopher Hill

Oswestry

6 months ago

Date of purchase: 13/12/2024

Zoe Fisk

Direct-Travel.co.uk

6 months ago

Thank you for leaving us your 5 star rating! The Direct Travel Insurance Team.

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About Direct-Travel.co.uk

Direct Travel Insurance specialises in travel insurance for individual travellers, couples and families. We offer a panel of insurance companies, providing a range of cover to suit all individual budgets and needs. We excel on excellent customer service, and you can be confident in choosing us to insure your trip. Our wide range of products and coverage options mean you can choose the cover that’s right for you. We offer Single Trip travel insurance, Annual travel insurance, with Winter Sports cover, and Backpacker options.

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01376 809160

Digital House, Threshelfords Business Centre, Inworth Road, Feering, Colchester, Essex, Essex, CO5 9SE, United Kingdom