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DirectDoors.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-doors | Feefo

Displaying all 2,393 reviews

Glenn Daniels

Warrington

10 days ago

Date of purchase: 26/05/2025

What Glenn Daniels said about DirectDoors.com:

Highly recommended

Excellent quality and service

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Trusted Customer

11 days ago

Date of purchase: 20/05/2025

A very happy customer

Excellent website with clear options and plenty of choice. Fast delivery and a great quality product. Very happy with our purchase and would recommend this company.

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Trusted Customer

12 days ago

Date of purchase: 24/05/2025

Door and doors frames

I had a horrible experience, I bought some frames for my doors and some doors, unfortunately I bought the wrong size by mistake, and when I needed to exchange it and they didn't accept it, they said...

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James Szpunar

DirectDoors.com

9 days ago

Hello, Thank you for taking the time to leave a review. As you will know it has been myself dealing with your enquiry and an exchange of the door only has now been arranged. As discussed, the frame kit is a bespoke item and is cut to size upon receipt of order. This is stated on our website and you have to tick the box confirming you are happy to proceed with this. It will not allow you to check out without ticking this box. If there is anything further I can assist you with, please do not hesitate to contact me.

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Karl Pople

Tonbridge

13 days ago

Date of purchase: 23/05/2025

What Karl Pople said about DirectDoors.com:

Oak stable door & frame kit

Order was delivered quickly and was correct, great communication about shipping + great quality door.

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Robert Humphris

13 days ago

Date of purchase: 23/05/2025

What Robert Humphris said about DirectDoors.com:

Excellent service

Good quality product, exactly as described at a reasonable price and delivered on time.

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Alan J Neal

15 days ago

Date of purchase: 21/05/2025

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Trusted Customer

15 days ago

Date of purchase: 21/05/2025

Poor advice, Poor Service

Expensive and poor advice/lack of knowledge products. Unless you know exactly what what it is you require and have experience of using their equipment, I would look elsewhere. For example, the...

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James Szpunar

DirectDoors.com

15 days ago

Hello, Firstly, thank you for taking the time to leave a review. I am sorry you were not happy with the product. I have had a look into this and can see it is clearly stated on the Installation PDF regarding the 141 either end of the track however, this is for a track length of 1500mm. The track you have on the sale was 1830mm in length and this would have 103mm either end as shown in the PDF instructions. Should there be anything further I can assist you with, please do not hesitate to contact me. Emma Assistant Manager 01968 671681 | info@directdoors.com

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Carol Johnstone

North Berwick

16 days ago

Date of purchase: 07/05/2025

What Carol Johnstone said about DirectDoors.com:

Beautiful glass panelled lounge door

Our door arrived safely and on time. It looks excellent quality, we do not have it hung yet but I’m sure it will enhance our lounge and make it feel so classy.

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Trusted Customer

16 days ago

Date of purchase: 20/05/2025

Excellent service

I rang and spoke to someone who is really helpful. I then emailed regarding some information required and they got back to me promptly which helped with my decision on which doors I should choose. ...

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Valentin Botan

21 days ago

Date of purchase: 15/05/2025

What Valentin Botan said about DirectDoors.com:

Very professional service High recommend

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About DirectDoors.com

As one of the leading door suppliers in the UK we not only supply standard sizes but made to measure door sizes and every conceivable door type imaginable. Including sliding doors, bi-folding doors, french doors, pocket doors and patio doors. All this in a range of solid wood finishes. We also have a huge range of high-quality door furniture for your internal and exterior door needs. This includes door handles, draught excluders, door hinges and door locks for improved door security.

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+44 (0)1968 671681

Bay 5 Eastfield Industrial Estate, Penicuik, Midlothian, EH26 8HA, United Kingdom