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DirectDoors.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/direct-doors | Feefo

Displaying all 2,405 reviews

Pam Waller

London

13 hours ago

Date of purchase: 30/06/2025

What Pam Waller said about DirectDoors.com:

Great selection of doors and exceptionally good customer service

My builder ordered the wrong doors and the wrong size internal frame. Customer services were exceptionally helpful in getting the right doors and the right size door frame.

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Susan Green

Ashby de la Zouch

1 day ago

Date of purchase: 29/06/2025

What Susan Green said about DirectDoors.com:

Disappointed customer

I’ve been very disappointed with the service I’ve received this time around. I was only told the distributor of the doors had gone into administration when I managed to finally get through to them on...

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James Szpunar

DirectDoors.com

19 hours ago

Hello, Firstly, thank you for taking the time to leave a review. I can only apologise that the doors you ordered are no longer available. The company that supplies them went into administration overnight and unfortunately, we had no indication that this was going to happen. My colleague David has sent you emails with alternative door options we can offer. If the emails have not been received, I can only apologise for this, but I would recommend checking your junk | spam inbox in case the emails have been filtered into those inboxes. Should there be anything further I can assist you with, please do not hesitate to contact me. Emma Assistant Manager 01968 671681 | info@directdoors.com

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David Folkes

Pattingham

1 day ago

Date of purchase: 16/06/2025

What David Folkes said about DirectDoors.com:

Excellent service

Excellent service. , delivery on time and answered all my questions .The door was superb quality .

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Trusted Customer

6 days ago

Date of purchase: 24/06/2025

Quick delivery

Good price and quick delivery. Very happy with madison internal French doors good quality.

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Trusted Customer

7 days ago

Date of purchase: 20/06/2025

Great service!

Excellent quality doors and communication is spot on. One of the doors was damaged in transit, however a replacement was delivered asap and the old one collected. Would definitely recommend this...

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Tuba Aksahin

10 days ago

Date of purchase: 07/06/2025

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Rachel Amos

Jersey, Channel Islands

10 days ago

Date of purchase: 20/06/2025

What Rachel Amos said about DirectDoors.com:

Accounts department cost me 20% more

I asked Direct Doors to refund me the VAT I had paid because I had shipped the door to Jersey in the Channel Islands via a shipper in Southampton (to whom they delivered it) and I paid GST on entry...

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Colin Smith

Wishaw

11 days ago

Date of purchase: 14/06/2025

What Colin Smith said about DirectDoors.com:

Easy to order , good choice and arrived as expected

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Dave Fitzpatrick

Stockport

13 days ago

Date of purchase: 16/06/2025

What Dave Fitzpatrick said about DirectDoors.com:

Pretty good all round

Good price, good product up to now, a little lacking in communication but bearable. Good experience all round

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Jenny Jackson

Gillingham

14 days ago

Date of purchase: 13/06/2025

What Jenny Jackson said about DirectDoors.com:

Doors arrived and are in the garage awaiting fitting.

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About DirectDoors.com

As one of the leading door suppliers in the UK we not only supply standard sizes but made to measure door sizes and every conceivable door type imaginable. Including sliding doors, bi-folding doors, french doors, pocket doors and patio doors. All this in a range of solid wood finishes. We also have a huge range of high-quality door furniture for your internal and exterior door needs. This includes door handles, draught excluders, door hinges and door locks for improved door security.

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+44 (0)1968 671681

Bay 5 Eastfield Industrial Estate, Penicuik, Midlothian, EH26 8HA, United Kingdom