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Dick Lovett Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dick-lovett | Feefo

Displaying all 11,261 reviews

Mr Richard Wyatt

Brecon

1 year ago

Date of purchase: 14/03/2024

What Mr Richard Wyatt said about Dick Lovett:

Poor service overall!

Whilst Isabelle in sales, showed the utmost professionalism during my purchase of a Discovery from the dealership, unfortunately, the rest of my experience left me with a disappointing feeling. The...

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Zoe

Dick Lovett

1 year ago

Good Morning Mr Wyatt, We're sorry to see your 2-star review. Please be assured I have passed your feedback over to the relevant department for review. If we can do anything more for you at this stage, please feel free to update your review. Take care.

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Mrs Nicola Rowles

Bristol

1 year ago

Date of purchase: 09/04/2024

What Mrs Nicola Rowles said about Dick Lovett:

Excellent Service

Charlotte was amazing, so helpful and extremely efficient. She made the purchasing of our vehicle so easy.

Zoe

Dick Lovett

1 year ago

Thank you Mrs Rowles, for your 5-star review!

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Trusted Customer

1 year ago

Date of purchase: 10/04/2024

Happy mini cooper owners

Very good service and many thanks to David at Melksham for all his help in finding a mini cooper that met all our requirements. My wife and I are now very happy mini owners.

Zoe

Dick Lovett

1 year ago

Good morning, thank you for your 5-star review ! We are glad to hear that both you and your wife are very happy with your new MINI Cooper. If there is anything else we can do for you, please let us know. Take care.

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Mr Robbie Doel

Trowbridge

1 year ago

Date of purchase: 04/03/2024

What Mr Robbie Doel said about Dick Lovett:

I had issues with my F Type bought in March with key and seat issu

Average to be honest Dissatisfied with a couple of issues that I thought would be covered in the elaborate warranty

Zoe

Dick Lovett

1 year ago

Good morning Mr Doel, Thank you for your review. We will make sure to pass this onto the relevant department. If there is anything else we can do for you, please feel free to let us know. Take care.

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Trusted Customer

1 year ago

Date of purchase: 27/03/2024

BMW iX3 Purchase

Tom was great. He ensured we were given all the information needed and made sure the test drive was thorough as this was our first experience of driving an EV.

Zoe

Dick Lovett

1 year ago

Thank you for your 5-star review. We are glad to hear that you have had an informative and enjoyable experience with your first Electric Vehicle and with the team at Dick Lovett BMW Swindon. If there is anything else we can do for you, please feel free to let us know.

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Mr Robin Pelling

1 year ago

Date of purchase: 09/04/2024

What Mr Robin Pelling said about Dick Lovett:

Best BMW dealership by far.

I felt very welcomed and found the staff to be very helpful which made the experience pleasurable. Steve Found (sales) was a very professional employee who took me through the whole process in a...

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Zoe

Dick Lovett

1 year ago

Thank you Mr Pelling, for your 5-star review. We wish you many happy miles driving in your new BMW!

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Mr Javaed Ahmad

Manchester

1 year ago

Date of purchase: 09/04/2024

What Mr Javaed Ahmad said about Dick Lovett:

Excellent service

Zoe

Dick Lovett

1 year ago

Thank you for your 5-star review!

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Mr Malcolm Wilkinson

Bristol

1 year ago

Date of purchase: 13/03/2024

What Mr Malcolm Wilkinson said about Dick Lovett:

F Pace to XE

Very good initial personal contact. Pleasant showroom reception. Jake Dolman the salesperson was keen and knolwledgable of the car I was interested in. A deal was agreed and was presented and...

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Zoe

Dick Lovett

1 year ago

Thank you Mr Wilkinson, for your 5-star review and congratulations on your new Jaguar XE! We are delighted to hear that you have had such a positive experience with the team at Dick Lovett Jaguar in Melksham. If there is anything else we can do for you, please let us know.

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Trusted Customer

1 year ago

Date of purchase: 08/04/2024

Friendly, professional Mini dealership

Good friendly service from Ryan, not at all pushy, took into account my budget and wish list. Happy for me to test drive 3 cars while I decided. My new mini ready for me in a few days, all very...

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Zoe

Dick Lovett

1 year ago

Thank you for your 5-star review and congratulations on your new MINI!

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Mr Reg Baker

sleaford, Lincs

1 year ago

Date of purchase: 20/03/2024

What Mr Reg Baker said about Dick Lovett:

Brilliant service and great staff

Zoe

Dick Lovett

1 year ago

Good morning Mr Baker, Thank you for your 5-star review and positive feedback!

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About Dick Lovett

Dick Lovett is a family-run business that has been supporting motorists in the South West of England and Wales for over 50 years. Today we represent BMW, BMW Motorrad, MINI, Ferrari, Porsche, Jaguar, Land Rover and Aston Martin from modern sites in Bristol, Hungerford, Melksham, Newport, Swindon and Tewkesbury. Our continued success owes much to our constant drive to deliver high customer satisfaction through a passionate team. We have dedicated Sales, Service, Parts and Bodyshop teams who pride themselves in delivering the personal service that builds lifelong relationships; encouraging customers to return time after time to take advantage of the benefits we can offer. We understand the needs of the modern motorist completely, and aim to make vehicle ownership as straightforward as possible, no matter what your requirements may be.

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The Copse, Frankland Road, Swindon, Wiltshire, SN5 8YW, United Kingdom