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Dick Lovett Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dick-lovett | Feefo

Displaying all 8,662 reviews

Margaret

Swindon

6 days ago

Date of purchase: 30/07/2024

What Margaret said about Dick Lovett:

Great experience from start to finish .Felt comfortable and was informed of every step along the way. Not being a car “buff”, the support and guidance I received was just at the right level to make i

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Connie

Dick Lovett

2 days ago

Congratulations on your new Porsche Macan, Margaret! Have a wonderful day and safe travels.

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Mr David Hindle

Riddlesden

16 days ago

Date of purchase: 30/07/2024

What Mr David Hindle said about Dick Lovett:

Good experience with my part exchange deal.

Connie

Dick Lovett

15 days ago

Congratulations on your new Range Rover, David, and thank you for your positive feedback! Is there anything we could have done to make your experience 5-stars?

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Trusted Customer

17 days ago

Date of purchase: 19/07/2024

We had an excellent experience when purchasing our new Discovery recently. Our salesperson was very knowledgeable and was able to answer all our questions, and if he did not know he was able to find

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Connie

Dick Lovett

17 days ago

Thank you for your delightful feedback! We hope you love your new Discovery and should you require any further assistance, please don't hesitate to contact us. Have a great day!

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Trusted Customer

17 days ago

Date of purchase: 23/07/2024

There is a reason why I continually go back to Dick Lovett. They always look after me very well and make the process a pleasure. On this occasion, Tim Chard and the team at Land Rover Melksham hand

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Connie

Dick Lovett

17 days ago

We're delighted to hear about your experience with Tim and our team at Land Rover Melksham. Have a fantastic holiday and we wish you many more happy adventures in your new Defender!

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Mr Alan Cunningham

Bath

20 days ago

Date of purchase: 31/07/2024

What Mr Alan Cunningham said about Dick Lovett:

Staff and facilities were very excellent , but trade in price for my old RR was poor, and did not take account of very low millage and condition. Evoque hybrid Mode description and usage information p

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Connie

Dick Lovett

20 days ago

Thank you for your 4-star rating, Alan! Your feedback is really valuable to us and we will certainly pass this on to our team. Enjoy your new Range Rover Evoque and take care.

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Trusted Customer

21 days ago

Date of purchase: 12/07/2024

Apologies for the delay in posting my review. I feel the whole experience was handled professionally. All members of the team were friendly, knowledgeable and patient with my many, many questions and

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Connie

Dick Lovett

20 days ago

Congratulations on your new Porsche Macan! We're delighted to hear about your wonderful experience with our team at Porsche Centre Newport and look forward to welcoming you back in the future. Enjoy your new car and have a fantastic day!

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Mr Toby Lynch

22 days ago

Date of purchase: 31/07/2024

What Mr Toby Lynch said about Dick Lovett:

I am extremely pleased with the exceptional customer service I received. Alex went above and beyond to assist me in purchasing my car. I cannot express my gratitude enough for his outstanding assistan

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Connie

Dick Lovett

22 days ago

We're delighted to hear about your positive experience, Toby. Congratulations on your new Jaguar XE! Have a fantastic day and take care.

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Trusted Customer

22 days ago

Date of purchase: 31/07/2024

Professional and nice people , but pressured into taking the car to hit a month end target before I wanted it through a rushed process. and that still influences my rating

Connie

Dick Lovett

22 days ago

Thank you for taking the time to leave us a review. Your feedback has been passed on to our team at Porsche Centre Bristol. Should you require any further assistance, please don't hesitate to contact us. Take care.

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Trusted Customer

23 days ago

Date of purchase: 22/07/2024

Barnaby was excellent throughout the sales process.

Connie

Dick Lovett

22 days ago

Thank you for your 5-star feedback! We hope you love your new Range Rover Evoque and look forward to welcoming you back in the future. Take care.

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Trusted Customer

1 month ago

Date of purchase: 26/07/2024

Great cars, but my recommendations is to go to an alt centre. Marketed as one of the best centres in the UK with major investment, but the customer service is not commensurate. Additionally, ability t

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Connie

Dick Lovett

29 days ago

Thank you for taking the time to leave us a review. We're sorry to hear that your experience wasn't 5-stars. We would be grateful if you could email customerservice@dicklovett.co.uk with further details so we can look into this for you.

Trusted Customer

23 days ago

No one has followed up or responded.

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About Dick Lovett

Dick Lovett is a family-run business that has been supporting motorists in the South West of England and Wales for over 50 years. Today we represent BMW, BMW Motorrad, MINI, Ferrari, Porsche, Jaguar, Land Rover and Aston Martin from modern sites in Bristol, Hungerford, Melksham, Newport, Swindon and Tewkesbury. Our continued success owes much to our constant drive to deliver high customer satisfaction through a passionate team. We have dedicated Sales, Service, Parts and Bodyshop teams who pride themselves in delivering the personal service that builds lifelong relationships; encouraging customers to return time after time to take advantage of the benefits we can offer. We understand the needs of the modern motorist completely, and aim to make vehicle ownership as straightforward as possible, no matter what your requirements may be.

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The Copse, Frankland Road, Swindon, Wiltshire, SN5 8YW, United Kingdom