Merchant Logo

Devon Duvets Reviews

Rated
Exceptional

Gorgeously soft, natural, filled bedding products made with 100% British wool from local farmers. Handcrafted in Devon.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

789

25

7

1

0

822

ratings over the past year

Displaying all 2,356 reviews
Trusted Customer
3 days ago
Date of purchase: 05/06/2025
Brilliant excellent thank you
Brilliant service. Staff friendly and excellent extremely knowledgeable. Emma fantastic n was able to have a chat about other things. Delivery excellent service.
Merchant Logo
Emma
Devon Duvets
3 days ago
Thank you so much for your lovely feedback, we’re absolutely delighted to hear that you were pleased with the service you received. It’s always encouraging to know that our team were able to offer both helpful support and a warm, friendly experience. We’re especially pleased to hear that our customer care team member made such a positive impression. At Devon Duvets, we always aim to provide not just excellent products, but also a personal touch and genuine care in everything we do. It means a great deal to us that you took the time to share your experience. We're also glad to hear that your delivery went smoothly, we work closely with our courier partners to ensure everything arrives promptly and in perfect condition. Thank you again for your support and kind comments. If there’s ever anything we can help with in the future or you have any questions, please do not hesitate to contact us. We are always here to help. Warm regards, Devon Duvets Team
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 01/06/2025
The perfect pillow
Fantastic company to buy from. My purchase was dispatched immediately and I received it the following day .
Merchant Logo
Emma
Devon Duvets
3 days ago
Thank you so much for your kind feedback, we’re absolutely delighted to hear that you’ve had such a positive experience shopping with us. It’s wonderful to know that your pillow was dispatched promptly and arrived the very next day. We always aim to process and send out orders as quickly as possible, so it’s great to hear that this met your expectations.Every member of our team takes pride in ensuring our customers receive not only high-quality products, but also friendly and efficient service. If you have any questions or need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help. Warm regards, Devon Duvets Team
Product reviews

0
Share
Trusted Customer
4 days ago
Date of purchase: 03/06/2025
Excellent product and service
Ordered online and delivered 2 days later. Cannot fault the speed of delivery and the beautifully packaged duvets.
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your kind feedback. We’re delighted to hear that your order arrived so promptly and that you were pleased with the packaging. We understand how important it is for deliveries to arrive quickly and in perfect condition, ur team takes great care in wrapping and preparing each order to ensure that your duvets not only arrive safely, but also feel special from the moment you open the box. It’s lovely to hear that this attention to detail was appreciated. As a small, family-run business, feedback like yours truly means a great deal to us. We’re passionate about ensuring our customers get the best possible service as well as top quality products. Thank you again for choosing Devon Duvets. If there’s anything else we can help with or you have any questions, please don’t hesitate to get in touch. Warm regards, Devon Duvets Team
Product reviews

0
Share
Trusted Customer
4 days ago
Date of purchase: 03/06/2025
Fabulous product and fast delivery from Gloria
Arrived the next day, beautifully packaged with a bag of lavender tucked inside the duvet. I have not actually tried the duvet yet, as the weather has turned colder again, but its poised and ready...

Read all
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your kind feedback. We’re so pleased to hear that your duvet arrived the next day and that you appreciated the care taken in the packaging, including the little bag of lavender, which we hope adds a gentle, relaxing touch. It’s lovely to know that the small personal details, such as the name of the team member who handcrafted your duvet, made a positive impression. We’re very proud of our team here in Devon, and each duvet is carefully handcrafted and packed with great attention and we are delighted to know that our efforts were noticed and appreciated. Even though you haven’t yet had the chance to try your duvet, we hope it brings you a wonderfully restful night’s sleep when the warmer weather arrives. Thank you for your support. If you have any questions when the time comes to use your duvet, or if there’s anything else we can help with, please don’t hesitate to get in touch. Warm regards, Devon Duvets Team
0
Share
Trusted Customer
5 days ago
Date of purchase: 21/05/2025
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your five star rating. We’re thrilled to know that you were happy with the service you received. Providing excellent customer service is something we take great pride in, so your positive feedback means a lot to us. It’s always our goal to ensure that every customer has a seamless and enjoyable experience, whether it’s through prompt communication, swift delivery, or the quality of our products. Your kind words reaffirm that we’re on the right track, and we truly appreciate your support. If there’s anything more we can assist you with or if you have any questions, please don’t hesitate to get in touch. Warm regards, Devon Duvets Team
Product reviews

0
Share
DP
DPK
Aberdeen
5 days ago
Date of purchase: 01/06/2025
What DPK said about Devon Duvets:
Chuffed of Aberdeen
Very prompt dispatch & delivery.
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for taking the time to share your feedback, we really appreciate it. We're so pleased to hear that your duvet was dispatched and delivered promptly. Ensuring a smooth and efficient service is something we work hard to maintain, so it’s lovely to know that this was reflected in your experience. Our team takes great care in processing orders quickly, while also making sure everything is packaged securely and with care. It’s important to us that you receive your items in excellent condition and without unnecessary delays. If you ever need any assistance or have any questions, please don’t hesitate to get in touch, we’re always happy to help. Thank you for choosing Devon Duvets. Warm regards, Devon Duvets Team
Product reviews

0
Share
Trusted Customer
6 days ago
Date of purchase: 02/06/2025
Perfect for the summer
Great communication with speedy delivery. Well packaged. It's great to mix and match products to give the best sleep outcome.
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you very much for your kind feedback. We’re delighted to hear that you found our communication clear and helpful throughout your order process. Keeping our customers informed is something we take great pride in, so it’s wonderful to know that this made a positive difference for you. We also appreciate your comments about the speedy delivery, we work hard to ensure orders are processed and dispatched promptly, and we always aim to package our products carefully to protect them during transit, so we’re pleased this met your expectations. We’re especially glad you’re enjoying the flexibility of mixing and matching our products to suit your individual sleep needs. Thank you for choosing Devon Duvets.If you need any further assistance or have any questions, please do not hesitate to contact us. Warm regards, Devon Duvets Team
Product reviews

0
Share
CD
Claudia D.
Forres
6 days ago
Date of purchase: 02/06/2025
What Claudia D. said about Devon Duvets:
Personal and efficient
Personal (very rare these days)
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your kind words , we’re genuinely touched by your feedback. It’s wonderful to hear that you found our service both personal and efficient, as this is exactly what we aim to provide to each and every customer. In today’s world, where automated responses and impersonal service are becoming the norm, we believe in the importance of genuine human connection.Being a British, family-run business, we take great pride in offering a service that feels warm, attentive, and tailored to your needs. We want every customer to feel valued and supported throughout their experience with us. Your appreciation for that personal touch really does mean a lot to our small team. We’re also glad to know you found the process efficient, we work hard to make everything run smoothly from order to delivery. Thank you again for taking the time to share your thoughts, and if there’s ever anything we can do to assist you in the future, please don’t hesitate to get in touch. Warm regards, Devon Duvets Team
Product reviews

0
Share
Trusted Customer
6 days ago
Date of purchase: 02/06/2025
Sound asleep and no more restless nights and waking up fully functional
No complaints but instead very friendly and helpful Emma on the other end of the phone. Thank you.
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your kind feedback, we’re absolutely delighted to hear that you had a positive experience when speaking with our customer service team. Providing friendly, helpful service is at the heart of what we do, and it’s lovely to know that we were able to assist you so well. We always want our customers to feel comfortable reaching out, so it’s wonderful to hear that you had no complaints, that’s exactly what we strive for. Thank you again for taking the time to share your experience. If there’s anything else you need or if we can help further in the future, please don’t hesitate to get in touch. We’re always here and happy to help. Warm regards, Devon Duvets Team
Product reviews

0
Share
CW
Celia Whitney
Teignmouth
7 days ago
Date of purchase: 12/05/2025
What Celia Whitney said about Devon Duvets:
An excellent product
The service from Devon Duvets is exceptional, communication excellent & delivery spot on.
Merchant Logo
Emma
Devon Duvets
4 days ago
Thank you so much for your kind words, we’re absolutely delighted to hear that you were pleased with the service you received from Devon Duvets. Providing exceptional customer care is something we take great pride in, so it’s lovely to know that this came through in your experience. Communication is very important to us, and we always aim to keep our customers fully informed at every stage of their order. It’s also great to hear that your delivery was timely and everything arrived as expected. We work closely with our couriers to ensure a smooth and reliable service, so we’re pleased that this was reflected in your experience. If we can assist you with anything in the future or you have any questions, please do not hesitate to contact us. We’re always here and happy to help. Warm regards, Devon Duvets Team
Product reviews

0
Share
About Devon Duvets
All of our duvets, mattress toppers and pillows are individually handcrafted by our expert seamstresses in our Devon Workshops. In our wool filled bedding products, we only ever use 100% British wool, certified as such by British Wool. This certification is only given to those who have undergone comprehensive checks and are proven to adhere to strict guidelines for the wool they use in the crafting of their products. We are able to use the British Wool Crook mark on our products as a result of this.
Read all
1 Beaumont Way, Langage South, Plympton, Devon, PL7 5FN, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Devon Duvets
All of our duvets, mattress toppers and pillows are individually handcrafted by our expert seamstresses in our Devon Workshops. In our wool filled bedding products, we only ever use 100% British wool, certified as such by British Wool. This certification is only given to those who have undergone comprehensive checks and are proven to adhere to strict guidelines for the wool they use in the crafting of their products. We are able to use the British Wool Crook mark on our products as a result of this.