Dear Customer,
Thank you for shopping with us at Designers Guild and leaving your lovely feedback on our products and service. Enjoy your new cushions and we look forward to serving you again soon.
Kind Regards
Debbie
Easy to purchase (although not very clear the category of a guest visitor to the sight when it came to payment). I had also tried several times to purchase during the last days of the sale when I was...
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D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping with us at Designers Guild and taking the time to leave your review. I am pleased your were able to make your purchase, if ever anything needed always reach out via Live Chat and we can assist on your order. Enjoy your new items and we look forward to serving you again soon.
Kindest Regards
Debbie
Very attentive service. Speedy resolution of any problems that arose. Speedy delivery service once product came back into stock.
D Paice
Designers Guild
3 years ago
Dear Kathryn,
Thank you for shopping at Designers Guild and leaving your feedback on our products and delivery. We are pleased you found your shopping experience attentive and efficient. We look forward to serving you again soon.
Kind Regards
Debbie
Atendieron muy rápido mi petición de adelantar la fecha de preparación del paquete
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for your recent order at Designers Guild and taking the time to leave your review. I am pleased we able to assist on the delivery option for you. We look forward to serving you again soon.
Kind Regards
Debbie
Date of purchase: 06/02/2023
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Trusted Customer
Feefo Verified
3 years ago
Goods were packed with care to avoid any issues during transportation.
We were kept informed on expected delivery which took place on time.
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping at Designers Guild and leaving your review. Enjoy your new purchase!
Kind Regards
Debbie
Item i ordered online was then told was out of stock, waited several weeks to be sent inferior item, no response when i queried this.
D Paice
Designers Guild
3 years ago
Dear Jill,
Thank you contacting Designers Guild and leaving your feedback. All feedback is important to us. We understand things can go wrong from time to time and with this information we can look into the matter and make sure we continue to keep our standards of product and service at their highest. My colleague who reached out to you with an update on your order will be in touch with you today. Thank you for your patience during a busy period.
Kindest Regards
Debbie
D Paice
Designers Guild
3 years ago
Dear Jill,
My colleague Olga has let me know she is assisting you on the collection of your cushion. Again our apologies the item was not as expected on this occasion.
Kindest Regards
Debbie
The items I bought are very very nice but there was a massive delay getting them to me, so much so that I nearly gave up and asked for my money back!
D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for shopping at Designers Guild and thank you for your patience whilst we awaited delivery from our suppliers. Within ongoing delays in cotton and linen manufacturers, our suppliers promised delivery dates have been affected. We apologise this affected your order and we hope you now enjoy your new bedding.
Kindest Regards
Debbie
Very easy website to navigate. Good information about delivery. Prompt delivery.
D Paice
Designers Guild
3 years ago
Dear Frances,
Thank you for shopping at Designers Guild and taking the time to leave your feedback. We get such great comments on our bed linens, enjoy! We look forward to serving you again soon.
Kind Regards
Debbie
The service is appalling. I've ordered bedlinen, and have no idea where it is??
There is no option to track a package, and nobody returns an email from Designer's Guild or telephone call. I am...
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D Paice
Designers Guild
3 years ago
Dear Customer,
Thank you for contacting Designers Guild. I am sorry to hear you are trying to locate your order, I can not find any email correspondence from this address, since we replied 10days ago regarding new customer sign up. We are looking into your now for you and will update you straight away.
Kindest Regards
Debbie
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.