How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Designers Guild Reviews

Displaying all 9,637 reviews

Trusted Customer

Feefo Verified

3 years ago

Great service from Designers Guild again.

Excellent thank you .ordering worked well this time . Delivered very quickly . Contents of the box were all perfect ,wonderful colours as always .

D Paice

Designers Guild

3 years ago

Dear Customer, Thank you for returning custom to Designers Guild. Enjoy your recent purchases and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 29/03/2023

Trusted Customer

Feefo Verified

3 years ago

Great Service

I've ordered bed linen plus other bits and pieces over the years and the service has always been first class. Everything as described & delivered when promised.

D Paice

Designers Guild

3 years ago

Dear Customer, Thank you for you returning custom with us at Designers Guild. We are so pleased you love our products as much as we do. Enjoy your recent purchase and we look forward to serving you again soon. Kind Regards Debbie

Date of purchase: 31/03/2023

Siobhan Smit

Feefo Verified

3 years ago

What Siobhan Smit said about Designers Guild:

Went well with DG quilt

Great service. Received item in good time. Went well with DG quilt.

D Paice

Designers Guild

3 years ago

Dear Siobhan, Thank you for your returning custom with us at Designers Guild and leaving your feedback. Enjoy your items and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 20/03/2023

Stevan Lee

Feefo Verified

3 years ago

What Stevan Lee said about Designers Guild:

Purchase not recieved.

Product reviews

Date of purchase: 24/02/2023

MMZ Smith-van der Hak

Feefo Verified

London

3 years ago

What MMZ Smith-van der Hak said about Designers Guild:

Top quality goods, speedy service.

I gave them five stars because: 1. the Astor king size flat sheet and pillow cases were exactly as in the photograph, 2. The website is consumer friend.y to use, 3. I enjoy the discount, 4, the...

D Paice

Designers Guild

3 years ago

Dear Customer, Thank you for your order with us at Designers Guild and taking the time to highlight your feedback. We really appreciate the lovely comments on your shopping experience, our service and quality of products. I am pleased we exceeded your expectations. Our bed linen is a firm favourite with our customers, they wash like new every time, enjoy! We look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 21/03/2023

JANET WATERSTON

Feefo Verified

3 years ago

What JANET WATERSTON said about Designers Guild:

Exceptional service, exceptional products !

Exceptional service by Debbie Paice the customer support manager . Along with exceptional quality products ! Very impressive all round !

D Paice

Designers Guild

3 years ago

Dear Janet, Thank you so much for your lovely comments. I am pleased I was able to assist on your order for you. Enjoy your new items and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 21/03/2023

Trusted Customer

Feefo Verified

3 years ago

Fast delivery quality product

D Paice

Designers Guild

3 years ago

Dear Customer, Thank you for shopping with us at Designers Guild. We are pleased you found the service efficient. Enjoy your new purchase and we look forward to serving you again soon. Kind Regards Debbie

Date of purchase: 20/03/2023

Trusted Customer

Feefo Verified

3 years ago

Nice stuff, website needs an upgrade

The actual product I bought was fine, but the photos on the website were hard to see and tell exactly what I was getting, and the checkout experience was like shopping in the old ages. It meant I...

D Paice

Designers Guild

3 years ago

Dear Customer, Thank you for your recent purchase with us at Designers Guild. If you click on each individual photo or on the product image itself a larger photo will appear on your screen. Or if you are ever unsure on colourings reach out to us and we would be happy to take a photo of the product in store and send to you. I hope this is helpful. I will feedback your comments regarding the check out experience. We hope you enjoy you new washbag. Kindest Regards Debbie

Date of purchase: 06/03/2023

Chloe Herman

Feefo Verified

London

3 years ago

What Chloe Herman said about Designers Guild:

Goods gone missing

Although not the fault of DG my purchase has gone missing. The courier claimed it had been delivered but it was never received nor was a card left. I contacted DG who said to keep asking neighbours...

D Paice

Designers Guild

3 years ago

Dear Chloe, Thank you for you feedback and I am sorry to hear the order has gone missing on delivery. We will be following this up today with UPS and will ensure it will all be resolved. Kind Regards Debbie

Date of purchase: 16/03/2023

Melanie Alderson

Feefo Verified

3 years ago

What Melanie Alderson said about Designers Guild:

Highly recommended

Great service, website easy to navigate, product at excellent price, delivered quickly

D Paice

Designers Guild

3 years ago

Hi Melanie, Thank you for shopping at Designers Guild and taking the time to leave your lovely review. We are pleased you have enjoyed your shopping experience and look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 12/03/2023

Not received a review invite?

View all media (77)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Designers Guild Reviews

Biella Alabaster Double/king Flat SheetMore reviews of this product (23)View product websiteI love Designers Guild pure linen sheets .The size was perfect and there is such a nice deep border edge along the top of the sheet . I would have bought a coloured linen sheet if you had made it...Read more

Biella Aqua Standard PillowcaseMore reviews of this product (1)View product websiteI bought these because of the colour of the Linen, Aqua . Normally I would not buy a standard pillowcase . My preference would always be the Designers Guild Oxford pillowcases . But these plain Aqua...Read more

Biella Emerald & Aqua Oxford PillowcaseMore reviews of this product (1)View product websiteJust perfect , linen , great colours and nice deep edges to the Designers Guild Oxford pillowcases

Bampton Emerald ThrowMore reviews of this product (11)View product websiteGood quality vibrant colours goes well with other items.

Porcelaine de Chine Noir Double Duvet CoverMore reviews of this product (1)View product website

Astor Silver & Slate King Flat SheetMore reviews of this product (1)View product websiteLike I said before the quality was superb.

Biscayne Cobalt Small RugMore reviews of this product (3)View product website

Sevanti Indigo Rectangular Quilted PillowcaseMore reviews of this product (1)View product website

Salvia - No 86 - Perfect Matt Emulsion - Paint Sample Pot - 125mlMore reviews of this product (1)View product websiteI am really pleased with my wallpaper, it was a good price and delivered very quickly

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?