Order placed 6 June. After order placed, then told delivery not until end July/early August. No communications in all that time. Two weeks past delivery deadline, I emailed to ask for money back. ...
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D Paice
Designers Guild
3 years ago
Dear Sarah,
Thank you for reaching out to us at Designers Guild. All items will at time of purchase state if they are in stock, each product line has its own stock quantity. This information is followed through on your order confirmation that you mentioned you received. We will investigate why you did not get an update of delivery date on your order. We are always looking to improve our services and I will pass on your feedback regarding your order.
Kindest Regards
Debbie
The cushion is lovely but I ordered two cushions and they sent an incorrect item. They have collected the incorrect item but over a week later I still don’t have the correct cushion.
D Paice
Designers Guild
2 years ago
Dear Terri,
Thank you for feedback regarding your order. We know from time to time things can go wrong and we thank you for your patience whilst we resolved this.
Kind Regards
Debbie
Wrong items delivered. So difficult to make an exchange as there is no one to speak to. I asked to return two additional items which was only possible on their website and have still not heard...
I was very disappointed. I thought I'd purchased a king size duvet cover and two pillow cases as indicated on the duvet cover details stated on the packaging. Only the duvet cover arrived. When I...
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.