Designers Guild Reviews

Dear Customer, Thank you for your feedback. We’re delighted to hear that you’re happy with the cushion and that your delivery arrived promptly. We look forward to serving you again! Kind regards, Misba

Dear Janet, Thank you for your lovely review. It means a lot to us that you’ve been collecting the decorations for years now. We truly appreciate your continued support and wish you a wonderful festive season! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re glad our team could assist with your delivery arrangements and keep you informed along the way. We hope you continue to enjoy your bed linen! Kind regards, Misba

Dear Customer, Thank you for your feedback. We're delighted to hear that you’re pleased with your cushion and appreciated the updates along the way. The green tones are a favourite of ours too! Enjoy your beautiful new piece, and thank you again for your patience and kind words. Kind regards, Misba

Dear Harriet, Thank you for shopping at Designers Guild and complimenting the efficient service. We hope you continue to enjoy your cushions! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re delighted to hear that you’re so pleased with the quality, colours, and feel of your rugs, and that even the dogs approve! 💚 We’re sorry for any inconvenience caused by the split delivery. The rug and runner were sent with different couriers due to their differing sizes and handling requirements. We do understand this can sometimes cause confusion and delays, and we appreciate your patience. We look forward to welcoming you back soon! Kind regards, Misba

Dear Lisa, Thank you for your lovely feedback. It’s great to know that your order arrived quickly and in perfect condition. We truly appreciate your kind words and are thrilled that our service and products have complemented your newly decorated sitting room so beautifully! Kind regards, Misba

Dear Customer, Thank you for your feedback. We apologize for any inconvenience caused and understand how frustrating delivery issues can be. Unfortunately, DHL is one of our third-party delivery partners, and while their performance is outside of our direct control, we take full responsibility for ensuring your order arrives as expected. We’ve shared your feedback with our logistics team and DHL to help improve future deliveries. Kind regards, Misba

Dear Cathy, Thank you for your feedback. We sincerely apologise for the unexpected delays you experienced with your order. Unfortunately, there were unforeseen issues with our supplier that affected the delivery timeframe, and we completely understand how disappointing and frustrating this must have been. We’re glad to hear that our customer service team kept in regular contact with you and did their best to assist throughout the process. It’s great to know that your order has now arrived and that you’re pleased with the bed linen. We hope you’ll consider shopping with us again so we can provide the smooth and timely experience you should expect from DG. Kind regards, Misba