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Designers Guild Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Stefania McPheely

Feefo Verified

2 years ago

What Stefania McPheely said about Designers Guild:

Great service, quick delivery and well packaged

Great service all round. Quick delivery and well packaged, all products to quality.

D Paice

Designers Guild

2 years ago

Dear Stefania, Thank you for placing your order at Designers Guild and taking the time to leave your lovely review. Enjoy your new purchase and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 10/01/2024

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Gillian Hinkins

Feefo Verified

Essex

2 years ago

What Gillian Hinkins said about Designers Guild:

Superb company

Service second to none as is the quality of their towels.

D Paice

Designers Guild

2 years ago

Dear Gillian, Thank you for placing your order at Designers Guild and taking your time to leave your lovely review on our service and the quality of our towels. Enjoy! And we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 11/01/2024

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Trusted Customer

Feefo Verified

2 years ago

Turquoise towells

Towells arrived on time in fact earlier than expected. Towels are very good quality but rather brighter than I thought - I had expected slightly darker but go well with the bathroom colour.

D Paice

Designers Guild

2 years ago

Dear Customer, Thankyou for shopping with us at Designers Guild and leaving your review. We are pleased you found the delivery service efficient. Enjoy your new towels! Kind Regards Debbie

Product reviews

Date of purchase: 09/01/2024

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Trusted Customer

Feefo Verified

2 years ago

Lovely rug

Great product and helpful customer service. Only thing that let them down was the lack of communication from the courier company.

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for placing your order at Designers Guild and leaving your feedback. It is important to us that our delivery companies adhere to the standards we set and we have of course passed this on to improve the service they give. Enjoy your new rug and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 09/01/2024

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Mark Macauley

Feefo Verified

WARMINSTER

2 years ago

What Mark Macauley said about Designers Guild:

Good product. Great staff.

Excellent quality towels. Very helpful staff at Kings Road, especially Jacqui the manager. And also another helpful lady on the phone Debbie.

D Paice

Designers Guild

2 years ago

Dear Mark, Thank you for placing your order at Designers Guild and taking the time to leave your lovely review reflecting the quality of our towels and our customer service. I will certainly pass this onto Jacqui for you. Enjoy your new towels and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 11/01/2024

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Bridget McTear

Feefo Verified

2 years ago

What Bridget McTear said about Designers Guild:

I had a faulty towel and started a conversion but never heard any more very disappointing from such a company

D Paice

Designers Guild

2 years ago

Dear Bridget, As you know we have been in communication via email and there is a replacement towel on its way to you, I just checked the tracking and it will be there by Friday. I am pleased we could resolve this in the end for you. Kind Regards Debbie

Product reviews

Date of purchase: 31/12/2023

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Fiona Miller

Feefo Verified

Scotland

2 years ago

What Fiona Miller said about Designers Guild:

The quality of the product was poor. Expected a much higher quality product given the brand and cost. Ended up paying over £30 in postage

D Paice

Designers Guild

2 years ago

Dear Fiona, Thank you for your feedback regarding your recent order. We are sorry you enjoy the feel of this design, we have had so many other great comments on the quality of this design. Upon checking your order I can only see a delivery charge of £6.95? I will reach out to you on email. Kind Regards Debbie

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Fiona Miller

2 years ago

Thank you for taking the time to read and reply to my rating. I have now received your email. Top marks for customer service and a very quick return process. Fiona

D Paice

Designers Guild

2 years ago

My pleasure Fiona, have a lovely weekend ahead. Debbie

Product reviews

Date of purchase: 30/12/2023

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Trusted Customer

Feefo Verified

2 years ago

i Have been buying duvet 4 years at DG, this particular Was not too pretty

Staff was attentive and kind

D Paice

Designers Guild

2 years ago

Dear Customer, Thank you for your returning custom at Designers and taking the time to leave your review. We are sorry the design on this occasion did not work for you, hopefully there maybe something that will suit better in our Spring Summer launch. Thank you for reflecting on the service of our staff and we look forward to serving you again soon. Kind Regards Debbie

Product reviews

Date of purchase: 02/01/2024

0

Trusted Customer

Feefo Verified

2 years ago

Quality bedding & fabulous customer service!

My 3rd purchase of their wonderful bedding. Washes brilliantly & stays looking great. I purchased a cover & didn’t realise that on this particular set the pillow cases were separate. Customer...

Designers Guild Reviews

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