Designers Guild Reviews

Dear Customer, Thank you for your detailed feedback. We are sincerely very sorry to hear about your recent experience, especially given your longstanding loyalty to Designers Guild. We understand how disappointing it must have been to receive cushions that did not meet the high standards you've come to expect from us. Firstly, we appreciate your kind words about the cushion covers. However, we deeply regret the inconvenience and discomfort the cushion pads have caused you. Regarding the issues you raised, we take them very seriously and are looking into them. We would also like to make this right for you and have reached out via email. Thank you again for your continued support and for bringing this to our attention. Your feedback is invaluable in helping us maintain the quality and service that we strive for. Kind regards, Misba

Dear Gillian, Thank you for your feedback. We are glad to hear you love your new cushion and appreciated the regular updates. We apologize for the delay in receiving your item due to an unforeseen delay by our supplier and understand how frustrating that can be. Unfortunately, the cushion has been discontinued, but we hope you'll find something else you love. Thank you for your understanding and support! Kind regards, Misba

Dear Customer, Thank you for your feedback. We're glad the delivery process went smoothly and that you love the shade of your washbag. We apologize for any confusion caused by the photos. As noted in the product description, the design is digitally printed. However, we will take your feedback on board to better represent the washbag. We look forward to serving you again. Kind regards, Misba

Dear Customer, Thank you for your feedback. We sincerely apologise for the unforeseen delay from our supplier but are glad that our customer service team kept you updated. We will take your feedback on board to improve our service and we hope you continue to enjoy your cushion! Kind regards, Misba

Dear Customer, Thank you for your review and feedback. We're sorry to hear that the colour appeared more lime green than expected. Can we kindly ask if you stirred the paint thoroughly before applying it? Sometimes, the pigments can settle at the bottom, which might cause the colour to look different initially. We always recommend trying sample pots first to ensure you find the perfect shade before placing a full order. If there's anything else we can assist with, please don't hesitate to reach out on Live Chat or shoponlineuk@designersguild.com . Kind regards, Misba

Dear Sharon , Thank you for contacting us at Designers Guild, all feedback is important to us to improve our services and products. Our Porcelaine de Chine bed linen is one of our best sellers and we are sorry that you feel this way. We will review your feedback and look forward to serving you again. Kind regards, Misba

Dear Customer, Thank you for shopping with Designers Guild. Enjoy your cushions! Kind regards, Misba

Dear Customer, Thank you for your feedback. We look forward to serving you again. Kind regards, Misba

Dear Customer, Thank you for shopping with Designers Guild. Enjoy your bed linen! Kind regards, Misba

Dear Ann Marie, Thank you for shopping with Designers Guild. We look forward to serving you again! Kind regards, Misba