very prompt delivery.Difficult to return if you haven’t a printer.Could be more userfriendly
Misba Ahmed
Designers Guild
1 year ago
Dear Customer,
Thank you for your feedback, and we’re glad to hear about the efficient delivery.
We understand that returning items can be a bit tricky without a printer. However, we want to let you know that you can return your item free of charge to our Kings Road store, should you prefer that option.
We appreciate your comments about the cushion, and we’re sorry it wasn’t quite right for you this time. If there’s anything further we can do to assist with the return or help with any future orders, please don’t hesitate to get in touch on Live Chat or shoponlineuk@designersguild.com
Kind regards,
Misba
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your delivery experience, and we understand your frustration.
We will be investigating this issue with UPS and our head office to ensure better service moving forward. However, we're glad your order was delivered within the estimated window outlined in your order confirmation and that you're enjoying the rug.
We hope to have the opportunity to serve you better in the future.
Kind regards,
Misba
Dear April,
Thank you so much for your kind words and complimenting our service. We hope the washbag adds an extra touch of joy to your next holiday. We look forward to serving you again soon!
Kind regards,
Misba
The service was great it arrived on the day and time it said. It was also packaged and packed very well. The driver helped me to get Rug in front door although it’s not heavy at all
Misba Ahmed
Designers Guild
1 year ago
Dear Customer,
Thank you so much for your amazing review. We’re delighted to hear that you had a great experience with our service and it's wonderful to know the driver was able to assist.
We’re thrilled you love the rug and feels so unique and special to you—there’s nothing better than a piece that perfectly balances fun and style. We hope to serve you again soon!
Kind regards,
Misba
Product reviews
Date of purchase: 10/01/2025
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Trusted Customer
Feefo Verified
1 year ago
Misba Ahmed
Designers Guild
1 year ago
Dear Customer,
Thank you for shopping at Designers Guild. Enjoy your purchase!
Kind regards,
Misba
Product reviews
Date of purchase: 15/01/2025
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JE
Jolanda Wallwork - Inspiring Environments
Feefo Verified
Bath
1 year ago
What Jolanda Wallwork - Inspiring Environments said about Designers Guild:
Dear Jolanda,
Thank you for your feedback. We do get many compliments on our paint and are glad that you also love it. We look forward to welcoming you back in the future for more projects.
Kind regards,
Misba
Product reviews
Date of purchase: 13/01/2025
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1 year ago
Misba Ahmed
Designers Guild
1 year ago
Dear Customer,
Thank you for your feedback! We hope you continue to enjoy your purchase.
Kind regards,
Misba
Product reviews
Date of purchase: 12/01/2025
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Trusted Customer
Feefo Verified
1 year ago
Very happy with everything
Misba Ahmed
Designers Guild
1 year ago
Dear Customer,
Thank you for shopping at Designers Guild. We look forward to serving you again!
Kind regards,
Misba
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Designers Guild offers an ever expanding collection of bedding, rugs, cushions, blankets, throws, quilts, towels, bags and home fragrance with every collection launch, offering superb quality, beautiful design and the very best materials with an extensive colour palette.