on purchasing the insurance I was to receive a £10 gift card, this arrived in the post and when i tried to use it there was no balance. I contacted Debenhams and was told that the balance was £0 and...
£10 voucher not accepted at store. Had to escalate through two levels of management while I waited in store. Easy solution was proposed, but more interested in their process than customer...
Took out Debenhams wedding insurance because of the free £10 gift card. When i attempted to redeem the gift card i find that there was no available balance and that it had been used the month prior...
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Date of purchase: 26/04/2015
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Trusted Customer
11 years ago
Easy to access and understand what is being offered.
No issues with the insurance.the voucher arrived stated 3 months use but only had 4 weeks left to use it.also when I went to use the voucher and in my insurance I was told I would receive £20 voucher.this arrived and stated 20 on the card but only £10 was loaded onto it. Debenhams were good and honoured it as a good will gesture.although it shouldn't have been a good will gesture my policy stated £20 voucher not £10
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
